At a Glance
- Tasks: Lead the front of house team and ensure exceptional service for our guests.
- Company: Join Honest Greens, a fast-growing restaurant brand focused on healthy eating.
- Benefits: Enjoy a permanent contract, daily meals, and 50% discount on products.
- Other info: Dynamic environment with opportunities for professional growth and community involvement.
- Why this job: Be part of a mission to change the food industry and make a positive impact.
- Qualifications: Fluent in French and experienced in hospitality leadership.
The predicted salary is between 25000 - 30000 £ per year.
Honest Greens is a fast-growing, innovative restaurant brand with a clear mission: to improve society through authentic food. We believe that eating healthy should be simple, accessible and delicious. That's why we create gastronomic experiences that combine flavour, health and sustainability, integrating technology and new trends to help people take care of themselves and live better. We are here to change the rules of the industry.
Your mission
As a SHIFT LEADER, you will be responsible for coordinating the front of house team (servers and hosts) during services, ensuring exceptional service and a memorable experience for our guests. You will lead the operations in the room, resolve incidents in real-time, and ensure that Honest Greens' standards are met at all times.
Responsibilities:
- Coordinate and supervise the front of house team during services.
- Guarantee the quality of service and customer satisfaction.
- Manage incidents and resolve issues quickly and efficiently.
- Organize and prioritize tasks to ensure smooth service.
- Ensure compliance with operational protocols and hospitality standards.
- Participate in the training and support of new team members.
- Collaborate with the kitchen and cafeteria to optimize coordination and service times.
- Participate in the opening or closing of the establishment, depending on the department.
What we are looking for:
- Advanced level or native French (C1) to communicate fluently with customers and the team.
- At least 1 year of experience in hospitality, preferably in supervisory or team leadership roles.
- Flexible hours to work on a rotating basis (Monday to Sunday and holidays).
- Experience in supervising front of house teams on full services, ensuring the quality of service.
- Ability to resolve incidents in real-time and maintain the fluidity of service.
- Intermediate (B1-B2) or advanced (C1) English to welcome international clients.
In addition, we will appreciate:
- Experience in high-traffic restaurants or organized chains.
- Training in hospitality, catering or leadership.
- Leadership skills, clear communication, organizational skills and the ability to motivate teams.
- Experience in opening/closing establishments, team building and monitoring key performance indicators (KPIs) in the dining room.
What we offer:
- Integration into a fast-growing company, at the forefront of the healthy eating revolution.
- An inclusive, dynamic work environment committed to sustainable values.
- Opportunities for professional development and continuing education.
- Active participation in a project that has a positive impact on the community and the environment.
- A permanent contract and job stability.
Advantages:
- Daily meal at work.
- 50% discount to enjoy our products (monthly limit).
- Corporate events and team activities.
- Opportunities for internal development.
- Continuing education.
Shiftleader - Soho, London employer: honest greens
At Honest Greens, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that prioritises personal growth and professional development. As a Shift Leader in our vibrant Soho location, you'll enjoy a supportive environment where your leadership skills are valued, alongside benefits such as a permanent contract, daily meals, and a generous discount on our delicious offerings. Join us in making a positive impact on the community while working with a passionate team dedicated to revolutionising healthy eating.
StudySmarter Expert Advice🤫
We think this is how you could land Shiftleader - Soho, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Honest Greens' social media and website. This will help you understand their mission and values, so you can show how you fit right in.
✨Tip Number 2
Practice your communication skills! As a Shift Leader, you'll need to coordinate with your team and guests. Try role-playing scenarios with friends or family to boost your confidence and get comfortable with real-time problem-solving.
✨Tip Number 3
Show off your leadership experience! Think of specific examples from your past roles where you led a team or resolved issues quickly. This will demonstrate your ability to manage the front of house effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Honest Greens team. Don’t miss out on this opportunity!
We think you need these skills to ace Shiftleader - Soho, London
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to share your passion for healthy food and hospitality!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in hospitality and leadership. Show us how your skills align with our mission at Honest Greens!
Showcase Your Team Spirit:As a Shift Leader, teamwork is key! Use your application to demonstrate your ability to lead and motivate a team, and share any examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at honest greens
✨Know the Brand Inside Out
Before your interview, dive deep into Honest Greens' mission and values. Understand their focus on healthy, sustainable food and how they aim to change the industry. This knowledge will help you connect your personal values with theirs, showing that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can apply these skills at Honest Greens.
✨Prepare for Real-Time Problem Solving
Expect questions that assess your ability to handle incidents during service. Think of scenarios where you've had to think on your feet and resolve issues quickly. Practising these responses will show that you can maintain service fluidity and uphold the restaurant's standards under pressure.
✨Communicate in Both Languages
Since fluency in French and English is essential, be prepared to switch between the two languages during your interview. Practice common hospitality phrases in both languages to demonstrate your communication skills and ensure you can engage with both customers and team members effectively.
