At a Glance
- Tasks: Welcome guests, share our food story, and create a memorable experience.
- Company: Hg, a vibrant food brand bringing Mediterranean-inspired dishes to London.
- Benefits: Competitive pay, performance bonuses, structured training, and growth opportunities.
- Other info: Interactive recruitment day with games and role-play to showcase your personality.
- Why this job: Join a fun team, meet new people, and make a real impact on guest experiences.
- Qualifications: No experience needed, just bring your energy and passion for great food.
The predicted salary is between 16 - 16 £ per hour.
We’re Hg - known as Honest Greens outside the UK. Born in Barcelona in 2017, we’ve become one of Europe’s favourite places for Real Food: seasonal, Mediterranean-inspired dishes cooked from scratch with ethically sourced, never ultra-processed ingredients. Now we’ve brought that energy to London, and we’re building something new: a Promoter role that turns the very first impression of Hg into a genuine competitive advantage.
This isn’t a traditional host job. We’re hiring for personality over experience, warm, mission-aligned people who can read a room, tell our food story, and turn passers-by into loyal regulars. If you light up when you meet people and love great food, we’ll teach you the rest.
The Role
- Welcome and guide guests — deliver a warm, genuine welcome, anticipate needs, and help people understand how our service works.
- Tell the food story — explain our menu in an approachable way and make natural recommendations (sides, proteins, drinks, desserts) that enhance the experience, never pressure.
- Build loyalty — introduce guests to the Hg app and its benefits where appropriate and help convert first-time visitors into regulars.
- Manage expectations — keep guests informed and reassured during busy periods, communicating wait times calmly and turning potential frustration into a positive moment.
- Close warmly — give every guest a genuine farewell, ask about their experience, and invite happy guests to share a Google review.
- Read the room — stay visible and proactive, spot hesitant or confused guests, work the queue, and look for opportunities rather than waiting for them.
Who you are
- Genuinely warm, upbeat and high-energy — you love meeting people.
- Mission-driven and values-aligned, with a real interest in healthy, honest food.
- A natural storyteller and brand ambassador.
- Calm and unflappable under pressure, comfortable with a fast-paced, high-volume environment.
- Reads people well and anticipates their needs.
- Coachable and eager to learn — we value personality over experience.
- Reliable, takes ownership, and a genuine team player with leadership potential.
No prior hospitality experience? That’s genuinely fine. If you have the right energy and attitude, we’ll train you.
What we offer
- £16.00 per hour — among the most competitive host rates in London.
- Performance bonus — reward for hitting KPIs such as app downloads, Google reviews, mystery diner results and sales targets.
- Structured training — brand induction, a two-week programme across our kitchen and front of house, plus a dedicated Service Masterclass.
- Ongoing coaching — monthly coaching and quarterly masterclasses focused on hospitality excellence and human connection.
- Real growth — a brand-new, professionalised role with clear progression as we expand across the UK.
How to apply
Tell us why you’d be a great Promoter for Hg — we’re far more interested in who you are than your CV. Shortlisted candidates will be invited to an interactive recruitment day with games and role-play. Apply now and join our Real Food movement.
Promoter / Host Ambassador - Soho, London employer: honest greens
Hg is an exceptional employer that prioritises personality and passion over experience, making it a perfect fit for those who thrive in a vibrant, people-focused environment. Located in the heart of Soho, London, we offer competitive pay, structured training, and ongoing coaching to ensure your growth within our expanding brand. Join us to be part of a mission-driven team that values genuine connections and celebrates the joy of real food.
StudySmarter Expert Advice🤫
We think this is how you could land Promoter / Host Ambassador - Soho, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like honest greens. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to honest greens
Don't be shy about reaching out to honest greens directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Promoter / Host Ambassador - Soho, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about honest greens and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at honest greens
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
