At a Glance
- Tasks: Lead restaurant operations, ensuring top-notch service and food quality.
- Company: Join Honest Greens, a passionate brand transforming the restaurant industry.
- Benefits: Attractive wage and free daily food at our restaurants.
- Why this job: Be part of a mission to improve society through real food and innovative dining experiences.
- Qualifications: 3+ years in high-volume restaurant management and strong leadership skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally.
We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences. You’ll thrive in a fast-paced, service-driven environment where no two days are the same — and you’ll play a key role in building, developing, and inspiring the teams that bring our brand to life every day.
Responsibilities:
- Leading and managing all aspects of restaurant operations to ensure excellence in service, food quality, and team performance.
- Overseeing scheduling, shift planning, and workforce management, ensuring optimal coverage and efficiency.
- Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up.
- Managing daily financial and operational tasks, sales reconciliation, tips, POS user management, and resolving issues like order cancellations, product updates, and error corrections.
- Running pre- and post-service briefings, overseeing team positioning during shifts, and ensuring smooth service flow.
- Maintaining quality standards through food tastings, mystery shopper programs, customer feedback, and service audits.
- Monitoring KPIs, productivity metrics, and operational reports to identify opportunities for improvement.
- Ensuring compliance with all licenses, certifications, health & safety standards, and food safety protocols.
- Supervising opening, shift change, and closing procedures, including checklists for cleanliness, equipment maintenance, and food safety (temperature logs, stock rotation, etc.).
- Coordinating maintenance and repairs, including IT systems, security cameras, and kitchen equipment.
- Acting as the key communication link between the restaurant and support office, ensuring smooth information flow.
- Fostering a positive workplace culture aligned with Honest Greens’ values, including organizing cultural and team-building activities.
Skills & Qualifications:
- 3+ years of experience managing high-volume casual dining restaurants or hospitality operations.
- Strong leadership skills with the ability to develop, inspire, and retain top talent.
- Experience managing P&L, budgets, and operational KPIs.
- Solid understanding of food safety, health regulations, and compliance standards.
- Proficiency with operational tools and systems (POS, Quicksight, Notion, etc.).
- Excellent organizational, problem-solving, and decision-making skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong communication skills in English; Spanish is a plus.
- Passion for hospitality, people development, and creating exceptional guest experiences.
Benefits:
- Attractive wage
- Free daily food in our restaurants
General Manager in London employer: honest greens
Contact Detail:
honest greens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on openings at Honest Greens or other cool places.
✨Tip Number 2
Get social! Follow Honest Greens on social media and engage with their posts. This shows your interest in the brand and can help you stand out when you apply through our website. Plus, you might pick up some insights about their culture and values!
✨Tip Number 3
Prepare for the interview by brushing up on your operational knowledge. Be ready to discuss how you've managed high-volume restaurants and delivered exceptional customer experiences. We want to hear your success stories!
✨Tip Number 4
Show your passion for food and hospitality! When you get the chance to chat with us, share why you believe in Honest Greens' mission to improve society through real food. Authenticity goes a long way in making a lasting impression.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion for Real Food: When you're writing your application, let your love for healthy food and innovative dining shine through. We want to see how you connect with our mission at Honest Greens and how you can contribute to making real food accessible and delicious for everyone.
Highlight Your Leadership Experience: Make sure to showcase your experience in managing high-volume restaurants. We’re looking for someone who can inspire and develop a team, so share specific examples of how you've led teams to success in the past.
Be Detail-Oriented: In your application, pay attention to the details! Mention your familiarity with operational tools and systems, as well as your understanding of health regulations and compliance standards. This will show us that you’re ready to handle the nitty-gritty of restaurant management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at honest greens
✨Know the Brand Inside Out
Before your interview, dive deep into Honest Greens' mission and values. Understand their approach to food and how they aim to improve society through real food. This knowledge will not only impress the interviewers but also help you align your answers with their vision.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've developed and inspired teams in previous roles. Be ready to discuss specific situations where you solved problems or improved team performance, highlighting your people-focused approach.
✨Demonstrate Operational Expertise
Brush up on your knowledge of restaurant operations, especially in high-volume settings. Be prepared to discuss your experience with P&L management, scheduling, and compliance with health and safety standards. Use metrics and KPIs from your past roles to illustrate your operational success.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about Honest Greens' future plans, team culture, and operational challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.