At a Glance
- Tasks: Lead restaurant operations, ensuring top-notch service and team performance.
- Company: Join Honest Greens, a fast-growing lifestyle brand focused on real food.
- Benefits: Enjoy an attractive salary, free meals, discounts, and exciting corporate events.
- Other info: Opportunities for growth in an international and open-minded environment.
- Why this job: Be part of a dynamic team making a positive impact through healthy food.
- Qualifications: 1+ years in high-volume restaurant management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager is responsible for supporting the Restaurant Director in the comprehensive management of the restaurant, ensuring the proper functioning of daily operations, the quality of service and the good performance of the team. He oversees operations, staff coordination, financial control and maintenance, also acting as a liaison between the restaurant and the head office to ensure efficiency and a positive work culture.
Responsibilities
- Lead alongside the Restaurant Director and manage all operational aspects of the restaurant to ensure excellence in service, food quality and team performance.
- Oversee shift planning, schedules, and personnel management, ensuring optimal coverage and efficiency.
- Manage day-to-day operational and financial tasks, including cash handling, sales reconciliation, tipping, POS user management, and incident resolution (order cancellations, product updates, error corrections, etc.).
- Maintain quality standards through food tastings, mystery shopper programs, customer feedback, and service audits.
- Coordinate maintenance and repairs, including computer systems, security cameras, and kitchen equipment.
- Act as a key communication link between the restaurant and the head office, ensuring an efficient flow of information.
- Foster a positive work culture aligned with the values of Honest Greens, including the organization of cultural and team-building activities.
Qualifications
- More than 1 year of experience managing high-volume restaurants or in hospitality operations.
- Leadership skills with the ability to develop, inspire, and retain talent.
- Solid knowledge of food safety, health regulations and compliance standards.
- Mastery of tools and operating systems (POS, Quicksight, Notion, etc.).
- Excellent organizational, problem-solving, and decision-making skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Good communication skills in Spanish; English is a plus.
- Passion for hospitality, developing people, and creating exceptional customer experiences.
Company Overview
We are Honest Greens, an innovative, passionate, and fast-growing lifestyle brand for restaurants, with a single mission: to improve society through real food. In our industry, we do things differently, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainably.
Benefits
- Attractive salary
- Free daily meal at our restaurants
- 50% discount at our restaurants
- Impressive corporate events
- Opportunities for internal growth
- International, open-minded and unique team
If you're passionate about leading great teams, delivering exceptional customer experiences, and growing with a dynamic and purposeful brand, we'd love to hear from you!
Restaurant Operations Lead: Growth & Service Excellence in City of Westminster employer: honest greens
At Honest Greens, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through numerous internal advancement opportunities and impressive corporate events, all while enjoying benefits like a free daily meal and a generous discount at our restaurants. Join us in a dynamic environment where your passion for hospitality and leadership can truly thrive, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Operations Lead: Growth & Service Excellence in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow Honest Greens on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or company news that could give you an edge.
✨Tip Number 3
Prepare for the interview by researching the latest trends in restaurant operations and service excellence. Bring fresh ideas to the table that align with Honest Greens' mission, and show them how you can contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Honest Greens team and ready to make a difference.
We think you need these skills to ace Restaurant Operations Lead: Growth & Service Excellence in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating exceptional customer experiences and developing talent within a team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your relevant experience in managing high-volume restaurants and your knowledge of food safety and compliance standards. We want to see how you fit into our mission!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Restaurant Operations Lead role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Honest Greens!
How to prepare for a job interview at honest greens
✨Know Your Stuff
Make sure you’re well-versed in the restaurant's operations and values. Familiarise yourself with Honest Greens' mission and how they stand out in the industry. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to manage and motivate staff effectively.
✨Be Ready for Operational Scenarios
Anticipate questions related to daily operations, financial control, and customer service excellence. Practice articulating how you would handle common challenges, like managing cash flow or responding to customer feedback, to showcase your problem-solving skills.
✨Communicate Clearly and Confidently
Since communication is key in this role, practice speaking clearly and confidently about your experiences. If you can, brush up on your Spanish too, as it’s a plus! This will help you convey your ideas effectively and show that you can be a strong link between the restaurant and head office.
