At a Glance
- Tasks: Lead a vibrant restaurant team and create unforgettable guest experiences in South Kensington.
- Company: Join a dynamic restaurant group known for its positive culture and community engagement.
- Benefits: Earn up to £47,000 with bonuses, enjoy free meals, and get your birthday off paid!
- Other info: Enjoy a supportive environment with opportunities for personal growth and community involvement.
- Why this job: Make a real impact in a high-profile location while developing your leadership skills.
- Qualifications: Proven experience as a General Manager with a passion for team development and guest satisfaction.
General Manager - South Kensigton
Are you ready for an exciting Opportunity, starting in January 2027.
We're looking for an experienced General Manager to take over our fast faced environment of South Ken. It may be small, but it's most definitely mighty!!
You’ll be an existing GM who really leads from the front, is positive and brings the energy to each and every shift.
South Ken has a constant throng of guests, thanks to the local museums and the Royal Albert hall, so you'll need to always be ready for action, but be proactive in drive your local marketing & sales.
This role will be involve getting out and about and getting to know and supporting the local community as well as running a slick restaurant team.
With a huge amount of tourists and families visiting daily the guest experience is key.
You'll be able to demonstrate how you've created memorable experience to each and every person that enters your current site, and have a great GOS/customer experience score that backs it up.
You’ll show real pride and ownership in the restaurants you've run, and you'll have built and developed a team that does the same.
In addition to being a talented and hardworking General Manager, you will fully embrace your leadership responsibilities, leading from the front and constantly coaching and guiding your team to succeed.
You'll have a proven record of working closely with your kitchen, your Head Chef and wider management team, to ensure, together you consistently meet the Honest KPI’s, standards and efficiency.
In addition you'll put your teams happiness and welfare up there as a priority.
This is a high profile restaurant, where continuing to generate a culture of loyalty, positivity and opportunity are essential, whilst recognising the personal impact you can have on your team, the area, and of course; your guests.
This role will report directly into an Operations Manager, in addition to building a close relations with OBR restaurant management team.
What we're looking for?
- Ongoing team development and progression
- Positive sales and KPI growth
- Consistent Audit and EHO outcomes
- Commercial and COGs controls
- Improvements to service and restaurant environment
What we offer You?
- £42,000 (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay so earning could reach )
- Service charge split equally (100% goes to the employees)
- Bonus scheme
- Guaranteed full time contracted hours
- Complimentary team food & soft drinks while on shift
- VIB (Very Important Burgers) – £100/month, food & drink allowance off shift
- Your birthday off work, fully paid
- 28 days holiday (inclusive of bank holidays)
- Up to £1000 “Refer a Friend” scheme (T&C apply)
- Access to online 24/7 GP
- Hospitality, retail and gym membership discounts
- Cycle to work scheme
- Enhanced company sick pay, after your 2nd year with Honest
- Enhanced maternity or paternity pay, after your 1st year with Honest
- Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.
General Manager - South Kensington in London employer: Honest Burgers Ltd
At Honest, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Located in the heart of South Kensington, our Shift Manager role comes with competitive pay, generous benefits including complimentary meals, and unique opportunities for progression and skill development through our Craft Exchange Programme. Join us to be part of a supportive environment where your contributions are recognised and celebrated, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - South Kensington in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Honest Burgers Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Honest Burgers Ltd
Don't be shy about reaching out to Honest Burgers Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - South Kensington in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Honest Burgers Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Honest Burgers Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
