At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and a memorable guest experience.
- Company: Join Honest, a community-focused restaurant with a passion for hospitality.
- Benefits: Earn up to £53,700 OTE, enjoy bonuses, and receive fantastic perks like free food.
- Other info: Embrace diversity and inclusivity while enjoying excellent career progression opportunities.
- Why this job: Be part of a supportive culture that values your leadership and personal growth.
- Qualifications: Experience in hospitality management and a passion for team development.
General Manager -London
What we offer You
- £42,000 - 53,700 OTE(basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay)
- Service charge split equally (100% goes to the employees)
- Bonus scheme
- Guaranteed full time contracted hours
- Complimentary team food & soft drinks while on shift
- VIB (Very Important Burgers) – £100/month, food & drink allowance off shift
- Your birthday off work, fully paid
- 28 days holiday (inclusive of bank holidays)
- Up to £1000 “Refer a Friend” scheme (T&C apply)
- Access to online 24/7 GP
- Hospitality, retail and gym membership discounts
- Cycle to work scheme
- Enhanced company sick pay, after your 2nd year with Honest
- Enhanced maternity or paternity pay, after your 1st year with Honest
- Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc.
The role and You
We’re looking for fantastic General Managers who leads the team using their positive energy, passion and humility.
We host our guests just like we host our family, and we always give a 100% to create that memorable experience, which we call an “old-school hospitality”.
As a General Manager at Honest you’ll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community.
In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the front and constantly coaching and guiding your team to success.
To be an Honest General Manager you'll be hands on, working closely with your kitchen, Head Chef and wider management team to ensure as a team you meet our Honest KPI’s, standards and efficiency.
In addition you'll put your teams happiness and welfare up there as a priority.
We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team, the areas and of course our guests.
As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant’s teams as well the Prep Kitchen & Support Office team.
Areas of responsibility
- Managing and developing your team
- Managing Food Safety and Health & Safety compliance
- Recruitment & training
- Meeting set KPI’s
- Commerciality and COGS management
- Compliance & Reporting
- Driving sales growth through constant improvement to the service and restaurant’s performance
We believe in equal access to support and opportunity that exists for all.
We celebrate ourdifferences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.
This means your name, age, race or gender doesn’t need to be on your CV.
If you’d rather take it off, that’s good with us.
#J-18808-Ljbffr
GENERAL MANAGER - LONDON OPPORTUNITIES Front of House · Support Office employer: Honest Burgers Ltd
At Honest, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values positivity, inclusivity, and community engagement. As a General Manager in Manchester, you'll enjoy competitive pay, generous benefits including a food allowance, and opportunities for personal growth through our Craft Exchange Programme. Join us to lead a passionate team dedicated to delivering memorable experiences while enjoying a supportive environment that celebrates diversity and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land GENERAL MANAGER - LONDON OPPORTUNITIES Front of House · Support Office
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Honest Burgers Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Honest Burgers Ltd
Don't be shy about reaching out to Honest Burgers Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace GENERAL MANAGER - LONDON OPPORTUNITIES Front of House · Support Office
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Honest Burgers Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Honest Burgers Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
