Honda Motor Europe is seeking a Customer Experience Lead to drive the customer experience strategy across the European region. You will manage customer satisfaction measurement programmes, turn feedback into clear insights, and drive improvements through branches, distributors and dealer networks.
You will influence stakeholders, report to senior management, and maintain governance of customer experience suppliers, budget, and performance.
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Remote Customer Experience Lead, Europe (12-Month) in Bracknell employer: Honda Motor Europe
Honda Motor Europe is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working arrangements, including the option to work from home two days a week, employees enjoy a healthy work-life balance while contributing to a leading automotive brand. The company fosters a collaborative environment where team members can thrive, ensuring that every voice is heard and valued.
