Honda Motor Europe Ltd in Bracknell is seeking a Customer Relations Coordinator to support our Customer Operations team. This is a 12-month contract role handling Level 3 complaints across product lines, with a focus on empathy, clear communication and timely resolutions.
The role involves liaising with dealers, the legal department and quality teams, managing escalations, and ensuring compliance with FCA guidelines.
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Senior Customer Escalations Specialist — Flexible Hours & Remote in Bracknell employer: Honda Motor Europe Ltd
At Honda, we pride ourselves on being an excellent employer, offering a flexible work environment that supports a healthy work-life balance. Our inclusive culture fosters personal and professional growth, with opportunities for team development and collaboration across diverse teams. Located in a vibrant area, we provide our employees with the chance to thrive in a supportive atmosphere that values innovation and respect for individuality.
