Sales & Supply Support Coordinator in Bracknell

At Honda we embrace inclusion in our policies, with hours stated as minimum 35 hours per week. We offer flexibility for when you work. Regular office hours are 08:00 – 16:00 Monday to Thursday with a half hour lunch break and 08:00 – 13:00 on Friday. Daily flex-time start is between 07:00 and 11:00, provided there is no business requirement. While there is no contractual right to work from home, you may request to work from home 2 days per week, again subject to business requirements.

Reporting to the Sales Planning Section Manager (SPSM), the Sales & Supply Coordinator (SSC) is the main point of contact for Dealers, Sales Area Managers (SAM) and office-based associates for all issues concerning the sale and supply of motorcycles. The SSC is responsible for managing ageing stock and direct-selling of motorcycles to the Dealer Network, ordering demonstrators and mandatory stock bikes, placing orders where necessary, as well as a range of ad-hoc projects. Strong interpersonal skills and a positive “can-do” attitude are essential. The role requires daily communication with dealers by telephone and email; you will be a key point of contact and brand ambassador for Honda to the network. This role suits a proactive team player who aims to have an impact for the market-leading motorcycle brand in the UK.

Main responsibilities

• Support the dealer network, SAMs and internal colleagues in all aspects relating to sales and supply of new motorcycles with a strong focus on customer satisfaction.
• Communicate with the dealer network regularly to share information, build relationships and fulfil stock gaps.
• Undertake sales and stock projects on an ad-hoc basis, including wholesales for aged stock.
• Provide estimated and factual supply information for all models in the range when required.
• Coordinate the order and release of new model demonstrator and initial stock allocation.
• Coordinate the supply and sale of Road and Off Road Special Editions.
• Credits – coordinate and reconcile across various departments.
• Provide regular reports including core stock.
• Identify opportunities, including best practices, to improve day-to-day business operations.
• Daily contact with Honda logistics centre.
• Ability to be flexible and adaptive.
• Support and participate in Honda events as required.

Required qualifications, skills and experience

• Confident and articulate communicator – needs to be a brand ambassador for Honda.
• PC literate – good understanding of Microsoft Office with focus on Excel and Access.
• Proactive self-starter who demonstrates a high level of initiative.
• Ability to converse at all levels across all mediums (face to face, telephone and written).
• Excellent time management, able to prioritise and work to tight deadlines.
• Negotiation skills.
• Strong numerical and problem-solving skills, with acute attention to detail.
• Relationship-focused.
• Understanding of business process from initial order through to delivery.

Desirable

• Motorcycle knowledge would be preferable but not essential.
• Sales background a benefit but not a requirement.

Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual. This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.