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- Tasks: Convert inbound enquiries into engaged clients and drive business growth.
- Company: Join an award-winning consultancy transforming the planning process.
- Benefits: Generous commission-based pay, monthly bonuses, and flexible remote work.
- Other info: Be part of a fast-growing team leading digital transformation in the planning sector.
- Why this job: Make a real impact by helping homeowners and developers navigate planning confidently.
- Qualifications: 3+ years in telesales or client conversion, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote (UK-based)
Employment Type: Full-time or Part-time
Quite generous commission-based pay, plus a monthly bonus when KPIs are met.
Homz UK is an award-winning national planning and architectural consultancy transforming how homeowners and developers navigate the planning process. As we continue to expand, we’re looking for a confident, commercially minded TeleSales Advisor to take ownership of our inbound enquiries and convert them into engaged, committed clients.
This role is all about driving business growth:
- Responding quickly, building rapport, qualifying needs, and booking clients into the right planning or architectural service.
- Responding promptly and professionally to new enquiries via phone, email, and web forms.
- Building instant rapport and understanding each client’s planning or architectural requirements.
- Converting warm inbound enquiries into paid consultations or service bookings.
- Conducting targeted cold outreach to potential trade partners such as builders, contractors, estate agents, developers, and related professionals.
- Qualifying clients’ needs and directing them to the appropriate service package.
- Maintaining accurate CRM records and clear communication notes for the technical team.
- Delivering a polished, high-quality first-contact experience aligned with our consultancy standards.
Requirements:
- 3+ years of proven telesales, internal sales, or enquiry conversion experience—ideally within consultancy, property, professional services, or a high-volume client-facing environment.
- Proven experience in cold outreach and partnership development.
- Professional, articulate, and able to explain services clearly and persuasively.
- Experience with HubSpot CRM is highly preferred.
Flexible working: Remote role to suit your lifestyle.
Help homeowners and developers progress with confidence through the planning process.
Award-winning consultancy: Join a fast-growing, innovative company leading the digital transformation of the planning sector.
Quality Advisor (Permanent) in London employer: Homz
Contact Detail:
Homz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Advisor (Permanent) in London
✨Tip Number 1
Get to know the company inside out! Research Homz UK and understand their services, values, and recent projects. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Since this role is all about converting leads, rehearse how you’d introduce yourself and explain the services clearly. The more confident you sound, the more likely you are to engage potential clients.
✨Tip Number 3
Network like a pro! Reach out to professionals in related fields, such as builders or estate agents, even before you land the job. Building these connections can give you a head start on cold outreach once you’re in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team at Homz UK.
We think you need these skills to ace Quality Advisor (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of TeleSales Advisor. Highlight your experience in telesales and client conversion, and don’t forget to mention any relevant achievements that showcase your ability to drive business growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've built rapport with clients and converted leads in the past. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Be clear, concise, and articulate in your writing. This will give us a taste of how you’ll communicate with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Homz
✨Know Your Stuff
Before the interview, make sure you understand Homz UK's services and how they help clients navigate the planning process. Familiarise yourself with their approach to client conversion and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Sales Skills
Prepare examples from your past telesales or client conversion roles that highlight your ability to build rapport and convert leads. Be specific about your strategies for qualifying client needs and how you've successfully booked consultations in the past.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice responding to common client enquiries and converting them into appointments. This will demonstrate your communication skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.