Quality Adviser (Permanent) in London
Quality Adviser (Permanent)

Quality Adviser (Permanent) in London

London Full-Time 30000 - 40000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Convert inbound enquiries into engaged clients and drive business growth.
  • Company: Join an award-winning consultancy transforming the planning process.
  • Benefits: Generous commission-based pay, monthly bonuses, and flexible remote work.
  • Other info: Be part of a fast-growing team leading digital transformation in the planning sector.
  • Why this job: Make a real impact by helping homeowners and developers navigate planning confidently.
  • Qualifications: 3+ years in telesales or client conversion, with strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Location: Remote (UK-based)

Employment Type: Full-time or Part-time

Quite generous commission-based pay, plus a monthly bonus when KPIs are met.

Homz UK is an award-winning national planning and architectural consultancy transforming how homeowners and developers navigate the planning process. As we continue to expand, we’re looking for a confident, commercially minded TeleSales Advisor to take ownership of our inbound enquiries and convert them into engaged, committed clients.

This role is all about driving business growth:

  • Responding quickly, building rapport, qualifying needs, and booking clients into the right planning or architectural service.
  • Responding promptly and professionally to new enquiries via phone, email, and web forms.
  • Building instant rapport and understanding each client’s planning or architectural requirements.
  • Converting warm inbound enquiries into paid consultations or service bookings.
  • Conducting targeted cold outreach to potential trade partners such as builders, contractors, estate agents, developers, and related professionals.
  • Qualifying clients’ needs and directing them to the appropriate service package.
  • Maintaining accurate CRM records and clear communication notes for the technical team.
  • Delivering a polished, high-quality first-contact experience aligned with our consultancy standards.

Requirements:

  • 3+ years of proven telesales, internal sales, or enquiry conversion experience—ideally within consultancy, property, professional services, or a high-volume client-facing environment.
  • Proven experience in cold outreach and partnership development.
  • Professional, articulate, and able to explain services clearly and persuasively.
  • Experience with HubSpot CRM is highly preferred.

Flexible working: Remote role to suit your lifestyle.

Help homeowners and developers progress with confidence through the planning process.

Award-winning consultancy: Join a fast-growing, innovative company leading the digital transformation of the planning sector.

Quality Adviser (Permanent) in London employer: Homz

Homz UK is an exceptional employer that champions a flexible and supportive work culture, allowing you to thrive in a remote environment while contributing to the innovative transformation of the planning sector. With generous commission-based pay and monthly bonuses for meeting KPIs, employees are rewarded for their hard work and dedication, alongside ample opportunities for professional growth within an award-winning consultancy. Join us to make a meaningful impact as you help homeowners and developers navigate the planning process with confidence.
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Contact Detail:

Homz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Adviser (Permanent) in London

✨Tip Number 1

Get to know the company inside out! Research Homz UK, their services, and their approach to planning. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Practice your pitch! Since this role is all about converting enquiries, make sure you can clearly explain how you can help clients navigate the planning process. Role-play with a friend or in front of the mirror to boost your confidence.

✨Tip Number 3

Network like a pro! Reach out to potential trade partners on LinkedIn or through industry events. Building those connections can give you an edge and show that you're proactive about partnership development.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team at Homz UK.

We think you need these skills to ace Quality Adviser (Permanent) in London

Telesales Experience
Client Conversion
Cold Outreach
Partnership Development
CRM Management
Communication Skills
Rapport Building
Qualifying Client Needs
Service Package Knowledge
HubSpot CRM
Professional Articulation
High-Quality Customer Service
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of TeleSales Advisor. Highlight your experience in telesales and client conversion, and don’t forget to mention any relevant achievements that show off your skills in building rapport and driving business growth.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully converted leads in the past and how you can bring that success to Homz UK.

Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication prowess. Keep it professional yet personable, and ensure there are no typos or grammatical errors—first impressions count!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at Homz

✨Know Your Stuff

Before the interview, make sure you understand Homz UK's services and how they help clients navigate the planning process. Familiarise yourself with their approach to client conversion and be ready to discuss how your experience aligns with their needs.

✨Showcase Your Sales Skills

Prepare examples from your past telesales or client conversion roles that highlight your ability to build rapport and convert leads. Be specific about your achievements, such as KPIs met or successful outreach strategies you've implemented.

✨Practice Active Listening

During the interview, demonstrate your active listening skills. This is crucial for understanding client needs. Respond thoughtfully to questions and show that you can engage in a two-way conversation, just like you would with potential clients.

✨Familiarise Yourself with CRM Tools

Since experience with HubSpot CRM is preferred, brush up on your knowledge of it or similar tools. Be prepared to discuss how you've used CRM systems in the past to maintain records and improve client interactions.

Quality Adviser (Permanent) in London
Homz
Location: London

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