At a Glance
- Tasks: Lead a team to optimise profit and enhance customer experience using innovative technology.
- Company: Homey, a forward-thinking company revolutionising residential conveyancing.
- Benefits: Competitive salary, performance bonuses, hybrid working, and direct influence on product development.
- Other info: Opportunity to shape one of Homey's largest revenue-generating units.
- Why this job: Make a real impact in a dynamic environment while driving operational excellence.
- Qualifications: Leadership experience in high-volume legal services and a passion for tech-driven solutions.
The predicted salary is between 50000 - 70000 £ per year.
Description
Homey runs residential conveyancing at scale using its own platform.
We're looking for a Business Unit Manager to maximise profit from this part of the business day-to-day by leveraging technology and operational excellence — optimising both GP and customer experience through full adoption of Homey across every case workflow.
You'll lead Pod Leads, Conveyancers, Interns, the New Business Specialist and Account Manager for this part of Homey, reporting into senior leadership.
Your KPI: gross profit for this business unit.
What you'll do
Drive full adoption of the Homey platform across every case workflow — if it's not on the platform, it's not being managed properly.
Optimise gross profit through operational excellence: caseload allocation, pod performance, and reducing rework.
Give consistent, high-quality feedback into the Homey product roadmap so the tooling keeps getting better for your teams.
Own the day-to-day performance of every role in the team, from Pod Leads down to Interns.
What excellence looks like
Consistently hitting peak gross profit margins and high customer satisfaction scores.
Actionable product feedback that visibly drives improvements in the platform.
A conveyancing operation that runs on data, not on individual heroics.
Requirements
Leadership experience in conveyancing or another high-volume legal services operation — ideally at Operations Manager, Head of Conveyancing or Business Unit Manager level.
A genuine belief in using technology to remove manual work, not just talking about it.
Comfort working towards P&L targets and being accountable for GP margin.
Credibility with SRA-regulated fee earners and the operational discipline to run a multi-pod caseload at scale.
Benefits
Base £50,000–£70,000 plus performance bonus.
Day-to-day ownership of one of Homey's largest revenue-generating business units.
Hybrid working, Wolverhampton base.
Direct reporting line into senior leadership, with real influence over the product roadmap.
Business Unit Manager - Conveyancing Operations in Wolverhampton employer: Homey
Homey is an exceptional employer that champions innovation and operational excellence in the conveyancing sector. With a strong focus on leveraging technology to enhance workflows, employees benefit from a dynamic work culture that encourages growth and collaboration. The hybrid working model based in Wolverhampton allows for flexibility while providing direct access to senior leadership, ensuring that your contributions have a meaningful impact on the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Unit Manager - Conveyancing Operations in Wolverhampton
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We think you need these skills to ace Business Unit Manager - Conveyancing Operations in Wolverhampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Homey, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Homey
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Homey’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
