At a Glance
- Tasks: Manage relationships with referral partners and ensure high referral volumes.
- Company: Join Homey, a dynamic company focused on client satisfaction and growth.
- Benefits: Competitive salary, bonus potential, and hybrid working options.
- Other info: Enjoy autonomy in managing your accounts and opportunities for career advancement.
- Why this job: Make a real impact by nurturing partnerships and driving growth.
- Qualifications: Experience in account management or client relations, preferably in B2B sectors.
The predicted salary is between 30600 - 37400 £ per year.
Description
Winning a referral partner is only the start — we're looking for an Account Manager to own the relationship with Homey's introducers and panel partners after they're signed, keeping referral volume flowing and partners genuinely satisfied with how their clients are looked after.
You'll report to the Business Unit Manager for this part of Homey, and work closely with our Pod Leads. Your KPI: referral volume from managed accounts against target.
What you'll do
Stay in regular contact with active introducers; spot and act on falling referral volumes before they become a trend.
Run scheduled account reviews and maintain an account plan per partner (volume target, baseline, growth actions, key contacts).
Manage fee queries, referral fee reconciliation and contract renewals, escalating commercial changes to the Business Unit Manager.
Resolve partner service issues alongside the relevant Pod Lead, and deliver same-day resolutions where you can.
Grow existing accounts by winning additional branches, offices or fee earners within the same introducer.
What excellence looks like
Steady quarter-on-quarter growth in referral volume from your managed accounts.
Service issues get turned into stronger relationships, not lost accounts.
High account retention, with growth coming from existing relationships as much as new signings.
Requirements
Account management or client relationship experience, ideally in legal services, financial services, insurance or another referral/panel-driven B2B model.
Comfort having commercial conversations (fee queries, contract renewals) as well as relationship-building ones.
Organised, CRM-disciplined approach — your records are the reason referral reporting is reliable.
Benefits
Base £30,000–£42,000 plus bonus/commission — realistic OTE ~£50,000.
A named book of accounts with real autonomy to grow it.
Hybrid working, Wolverhampton base.
Account Manager - Conveyancing Operations in Wolverhampton employer: Homey
Homey is an exceptional employer that values the growth and satisfaction of its employees, offering a dynamic work culture where Account Managers can thrive. With a competitive salary and bonus structure, along with the flexibility of hybrid working from our Wolverhampton base, we empower our team to build meaningful relationships with partners while enjoying autonomy in their roles. Our commitment to professional development ensures that every employee has the opportunity to grow and succeed within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Conveyancing Operations in Wolverhampton
✨Get to Grips with Data Visualisation Tools
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We think you need these skills to ace Account Manager - Conveyancing Operations in Wolverhampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Homey, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Homey
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Homey’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
