Hometree is seeking a Customer Complaints and Retentions professional to understand, resolve, and learn from customer feedback. You will act as a voice for the customer and partner with internal teams across Customer Care, Escalations, Repairs, Sales, and Product to improve the end-to-end customer experience.
You will handle real-time reviews, support complaint resolution, and investigate root causes to drive operational improvements while upholding FCA regulatory standards and company values.
#J-18808-LjbffrComplaints & Reviews Specialist - Remote in Peterborough employer: Hometree
As a Sales & Renewals Executive, you will thrive in a dynamic and supportive work culture that prioritises employee satisfaction and growth. Our company offers competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, all while fostering a collaborative environment where your contributions are valued. Join us in a location that not only boasts a vibrant community but also provides unique advantages for personal and professional development.
