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- Tasks: Engage with customers to explore low-carbon energy solutions and conduct home surveys.
- Company: Join Geowarmth, a multi-award-winning installer of carbon-neutral home energy solutions.
- Benefits: Enjoy a competitive salary, uncapped commission, and 25 days holiday plus bank holidays.
- Why this job: Be part of a mission-driven team making a real impact on sustainability.
- Qualifications: Customer-facing sales experience preferred; passion for learning about renewable technologies is key.
- Other info: Dynamic work environment with opportunities for continuous learning and career growth.
The predicted salary is between 40000 - 65000 ÂŁ per year.
Salary: £50,000 – £65,000+ per annum with uncapped commission (£30,000 – £40,000 base salary per annum, depending on experience)
Role Type: Full-Time
Location: North Shields
Reporting To: General Manager
A full clean UK driving licence is essential.
About Geowarmth
Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you’re passionate about sustainability and driven by sales success, you’ll thrive in this mission-led environment.
The Role
You’ll play an important and supportive part in our welcoming sales team, helping homeowners explore low‑carbon energy solutions that fit their needs. You’ll engage with inbound enquiries, thoughtfully follow up with interested customers, and help shape practical, well‑designed solutions that support comfort, efficiency, and sustainability. You’ll also contribute to maintaining strong compliance standards and building positive relationships that lead to new opportunities. Some familiarity with renewable technologies is helpful, but not essential. If you’re curious, motivated to learn, and interested in a purpose‑driven career, we’ll support you to develop hands‑on skills across heat pumps, solar PV, and battery systems. You’ll have opportunities to grow your technical confidence, learn heat‑loss calculation and system‑design skills, and build expertise in a rapidly growing sector. This role is well‑suited to people who enjoy helping customers, problem‑solving, learning new skills, and contributing to meaningful environmental progress.
Key Responsibilities
- Customer Engagement: Respond warmly and professionally to inbound calls, emails, and online enquiries, guiding people through their options with clarity and care.
- Home Surveys: Carry out supportive and respectful home surveys to understand customer needs and gather information for accurate system design.
- Follow‑Up & Guidance: Stay in touch with customers to help them make informed decisions, addressing questions and ensuring their experience feels smooth and supported.
- Customer Care: Provide helpful, reassuring responses to queries to maintain high levels of trust and satisfaction.
- Solution Design: Prepare MCS‑compliant system designs for heat pumps. Experience is welcome but not required — full training is provided.
- Quality & Compliance: Ensure all sales activity aligns with MCS and consumer‑code standards.
- Relationship Building: Maintain positive relationships with existing customers, and identify opportunities to connect with developers, contractors, and partners.
- Organisation & Reporting: Keep CRM records up‑to‑date and help share insights that support team learning and improvement.
- Industry Participation: Represent Geowarmth at events and contribute to informative CPD sessions for partners.
- Team Collaboration: Share ideas, support colleagues, and contribute to continuous improvements across sales and operations.
What We’re Looking For
- Customer‑Centric Sales Experience: Experience in a customer‑facing sales role — ideally in renewables or home‑improvement sectors — where listening, understanding needs, and providing guidance have been central.
- Comfort With CRM Tools: Able to use CRM systems to stay organised and manage follow‑ups effectively.
- Safety‑Aware: A responsible approach to safe working practices and regulatory requirements.
- Professional & Supportive Communication: Clear, considerate, and confident communication that creates a positive experience for customers.
- Self‑Motivated & Organised: Comfortable managing your own workload and adapting to different priorities.
- Collaborative Mindset: Enjoys working with others, sharing knowledge, and being part of a supportive team.
Extra Credit
- Industry Knowledge: An understanding of heat pumps, solar PV, and/or battery systems.
- Technical Skills: Experience preparing heat‑loss calculations or system designs.
Our Recruitment Process
- Intro Call: A 30‑minute introductory call with our Junior Talent Acquisition Specialist.
- Skills Interview: A 45‑minute deep dive with our Director of Sales (Hometree) to explore your experience and potential.
- Final Interview: A 60‑minute in‑person session with our General Manager and Sales Director (IMS).
Perks & Benefits
- 25 days holiday + bank holidays
- Extra day off for your birthday
- Long‑service leave milestones
- 10 days sick pay (following qualifying period)
- Continuous learning & development
- Company socials and team events
- Strong focus on work‑life balance
- EV Salary Sacrifice Scheme
- Bonus Scheme*
- Company Mobile Phone & Laptop Subject to T&Cs
About Hometree
Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it’s about empowering homeowners to manage their energy more efficiently and cost‑effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services, Energy Services, and Home Services.
At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.
Equal Opportunity Employer
At Geowarmth, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the hiring process or the working day.
Sales Surveyor in North East employer: Hometree
Contact Detail:
Hometree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Surveyor in North East
✨Tip Number 1
Get to know the company inside out! Research Geowarmth's mission, values, and recent projects. This will help you connect with the team during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Sales Surveyor. Highlight your customer-centric approach and any relevant sales experience to make a strong impression.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. This can also lead to valuable referrals that might give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. This shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Surveyor in North East
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainability shine through! We love candidates who are genuinely excited about helping homeowners transition to low-carbon living. Share any relevant experiences or projects that highlight your commitment to this cause.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our mission at Geowarmth, so don’t be shy about showcasing your customer-centric sales experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clear communication, so make sure your writing is easy to read and free of jargon. Highlight your key achievements and how they relate to the role of Sales Surveyor.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Hometree
✨Know Your Stuff
Familiarise yourself with renewable technologies, especially heat pumps and solar panels. Even if you don't have direct experience, showing that you've done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Customer Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you listened to their needs and provided tailored solutions, as this aligns perfectly with the customer-centric approach Geowarmth values.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific customer situations or challenges. Think through potential scenarios related to home surveys or follow-ups, and be ready to discuss how you'd ensure a smooth and supportive customer experience.
✨Demonstrate Team Spirit
Geowarmth is all about collaboration, so be prepared to talk about how you work well in a team. Share instances where you've supported colleagues or contributed to team goals, showcasing your ability to thrive in a supportive environment.
