At a Glance
- Tasks: Resolve customer complaints and support those facing financial difficulties.
- Company: Hometree, a company dedicated to transforming financing for UK homeowners.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on enhancing customer outcomes.
- Why this job: Make a real difference in customers' lives while developing your problem-solving skills.
- Qualifications: Emotional resilience, attention to detail, and proactive problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Hometree is seeking a Complaints & Arrears Executive in Greater London. This role focuses on resolving customer complaints efficiently while ensuring compliance with FCA regulations, playing a vital part in supporting customers through financial difficulties.
The successful candidate will work hands-on to manage complaints and provide valuable insights to enhance customer outcomes. The position requires a blend of emotional resilience, attention to detail, and a proactive approach to problem-solving within a fast-paced environment.
Join us in transforming the financing process for UK homeowners.
Fair Outcomes Specialist - Complaints & Arrears employer: Hometree
As a Sales & Renewals Executive, you will thrive in a dynamic and supportive work culture that prioritises employee satisfaction and growth. Our company offers competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, all while fostering a collaborative environment where your contributions are valued. Join us in a location that not only boasts a vibrant community but also provides unique advantages for personal and professional development.
