At a Glance
- Tasks: Support employee relations and manage a diverse caseload in a dynamic environment.
- Company: Join Hometree, a leader in sustainable energy solutions transforming the residential landscape.
- Benefits: Enjoy 25 days holiday, gym discounts, mental health support, and more.
- Other info: Be part of a vibrant team with excellent career growth opportunities.
- Why this job: Make a real impact in a high-growth company focused on renewable energy.
- Qualifications: Strong experience in employee relations and a proactive, data-driven mindset.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35-40k + bonus
Role type: Permanent, full time
Location: Stoke-On-Trent
Reporting to: Senior People Partner
About Hometree
Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.
We operate across three dynamic divisions:
- Financial Services: Offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.
- Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.
- Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.
At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step.
The Role
This is a rare chance to step into a true People Partner role inside a high-growth, multi-entity scale-up at a genuinely pivotal stage. You’d be joining at a moment where you can make a real, visible difference from early on. You’ll report to the Senior People Partner for Cover and partner two of our cover businesses, Hometree and Your Repair, supporting around 100 people across two distinct customer ops workforces. As the OVO Home Services integration lands, you’ll grow into supporting around 200 incoming colleagues.
Employee relations sits at the heart of the role. You’ll manage a real and varied ER caseload and coach managers through the tricky conversations, with the Senior People Partner alongside you on the toughest cases. But the brief is broad. You’ll translate business needs and people data into clear People plans, support performance management and manager capability, and support talent management, development planning, retention and succession across your two cover businesses.
Responsibilities
- Employee Relations & Casework: Manage a varied ER caseload across Hometree and Your Repair, including absence, flexible working, reasonable adjustments, disciplinaries, grievances, conduct and capability. Support absence management when trigger points are hit, advising managers, handling occupational health referrals and managing long-term absence and ill-health cases.
- People Partnering & Plan Delivery: Translate business priorities and people data into clear, practical People plan activity for your two cover entities, and help track delivery against it.
- Manager Coaching & Capability: Be the trusted first port of call for managers across both cover workforces, giving clear, practical advice on the people issues they face day to day.
- Engagement, Culture & Values: Help bring our values to life in two very different operational environments. Work with managers to support and build on employee engagement activity.
- Wider People Team, Integration & Change: Support Group-wide People cycles such as pay review and performance review, adapting and landing them well for our cover populations.
What we’re looking for
- Strong ER experience: genuine, hands-on experience managing ER cases.
- A self-starter: you spot what needs doing and get on with it.
- Data-driven: you’re comfortable with numbers and can turn that into a clear recommendation or plan.
- Commercial mindset: you understand the business you’re supporting.
- Innovative: you bring ideas and want to improve how things are done.
- Comfortable with ambiguity: you’re energised by a fast-moving environment.
- Confident with managers: you give clear, practical advice.
- Hungry to have an impact: you want a role where you can make your mark.
Extra Credit
- CIPD Level 5 (or working towards it), or equivalent experience.
- Experience partnering a customer ops, contact centre or field-based workforce.
- Experience supporting more than one business, brand or site at once.
- Exposure to integration or change programmes.
- A background in insurance or another regulated sector.
Our Recruitment Process
- Initial Call (30 mins): An introductory conversation with our Talent Acquisition Partner.
- Skills Interview (30 mins): A discussion with our Director of People & Culture and People Partner.
- Values Interview (30 mins): A conversation with two of your potential stakeholders.
- Snr Stakeholder Interview (30 mins): A final interview with the most important stakeholder for this position.
Location & Travel
This role is based onsite, 4 days per week, in our Your Repair office in Stoke-on-Trent. To partner both cover businesses well, you’ll also travel monthly to Peterborough and quarterly to London.
Perks of the job
- 25 days holiday plus bank holidays and your birthday.
- Discounted gym membership across over 100 UK gyms.
- Support for your mental health, wellbeing and career coaching.
- Free boiler & home emergency cover with Hometree plus 40% discount for friends & family.
- Menopause support from Stella.
- Cycle to work scheme.
- Regular team socials including Summer and Winter parties.
FCA Code of Conduct
At Hometree, we prioritise ethical conduct and regulatory compliance. We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.
Equal Opportunity Employer
At Hometree, we are committed to creating an inclusive and representative environment. We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the hiring process or the working day.
Junior People Partner in Stoke-on-Trent employer: Hometree Marketplace Limited
Hometree Group is an exceptional employer, offering a dynamic work environment in Stoke-On-Trent where innovation meets sustainability. With a strong commitment to employee growth, you will have the opportunity to make a tangible impact in a high-growth scale-up while enjoying benefits such as 25 days of holiday, mental health support, and regular team socials. Join us to be part of a passionate team dedicated to transforming the residential energy landscape and empowering homeowners towards sustainable solutions.
Contact Details:
Hometree Marketplace Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior People Partner in Stoke-on-Trent
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Junior People Partner in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hometree Marketplace Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hometree Marketplace Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
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Align with Company Culture:Make sure your application speaks to Hometree Marketplace Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hometree Marketplace Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hometree Marketplace Limited.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Hometree Marketplace Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hometree Marketplace Limited and how you would contribute to adapting HR strategies.
