At a Glance
- Tasks: Install and maintain heat pump systems while ensuring top-notch performance and customer satisfaction.
- Company: Join a friendly, family-oriented team at IMS, a leader in renewable energy.
- Benefits: Enjoy 25 days annual leave, birthday off, and company socials.
- Other info: Opportunities for career growth and a positive work culture await you.
- Why this job: Make a real impact in the renewable energy sector with a supportive team.
- Qualifications: Experience in heat pump installation and a Level 2 Plumbing qualification required.
The predicted salary is between 24000 - 36000 £ per year.
Salary: £28,000 to £36,000 pa depending on experience
Role type: Permanent
Location: Perth
Reporting to: Installation Manager – Scotland and Operation Director.
About IMS
At IMS, we’re more than just a business; we’re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Heat Pumps, Battery and Solar. In 2024, we proudly joined Hometree, a leading UK energy services company, strengthening our position in the renewable energy sector and expanding our ability to deliver exceptional service nationwide. Join us if you’re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere.
The Role
As a Heat Pump Engineer, you will install and commission heat pump and emitter systems, ensuring high quality and performance. You will manage projects efficiently, achieve timely execution, and ensure seamless client handovers with zero callbacks. Your responsibilities include performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will also adhere to health and safety requirements and complete necessary documentation, contributing to a positive team environment and upholding the company’s standards.
Responsibilities
- Project Management & Installations: Perform installation and maintenance tasks (e.g., underfloor heating, radiator installations, pipework, heat pump services) to expected standards and speed, following method statements and relevant standards.
- Maintenance: Conduct routine maintenance and thorough inspections on existing heat pump systems to ensure optimal performance and longevity, identifying any potential issues early on.
- Troubleshooting: Effectively troubleshoot basic issues that arise in heat pump systems, providing well-considered recommendations for repairs and enhancements.
- Record Keeping: Maintain detailed and accurate records of all service work and inspections performed, ensuring compliance with industry standards and providing a reliable reference for future maintenance.
- Safety Protocols: Diligently follow established safety protocols and industry regulations to promote a safe working environment for yourself and your colleagues.
- Customer Service: Deliver excellent customer service by communicating effectively with clients, addressing their concerns promptly, and ensuring their satisfaction with the services provided.
- Project Management: Successfully manage projects by planning and coordinating activities to ensure timely execution, while meeting established milestones and deadlines.
- Fault Finding & Repair: Conduct comprehensive fault finding and repairs for both electrical and plumbing issues related to heat pump systems, ensuring all work meets regulatory standards.
- Client Handover: Achieve a successful set-to-run handover to clients, ensuring they are fully informed and confident in the operation of their new systems, with a goal of zero callbacks or complaints.
- Coordination: Collaborate closely with the project coordinator to align on timescales and ensure the timely procurement of necessary parts and materials.
- Communication: Maintain clear and effective communication with the project coordinator throughout the project lifecycle, providing updates and addressing any emerging issues promptly.
- Health & Safety Management: Manage your health and safety requirements diligently, ensuring compliance with all relevant regulations and contributing to a culture of safety within the team.
What we’re looking for
- Experience: Previous experience of installing heat pump heating systems in domestic properties.
- Problem-Solving Skills: Strong problem-solving skills and attention to detail.
- Team Player: Ability to work in a team-oriented environment.
- Safety Commitment: Adhere to safe working practices.
- Positive Attitude: Display enthusiasm and a positive mental attitude.
- Flexibility: Exhibit patience and a proactive approach.
Qualifications
- Minimum of Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (i.e. City & Guilds, SVQ etc.)
- Relevant Certificates
- National Certification for Unvented Hot Water Systems: G3 (unvented cylinder) qualification OR proven experience
- Water Regs WRAS Qualifications
- CSCS or Similar H&S Qualification: Holding a CSCS card or equivalent health and safety qualification, indicating knowledge of site safety protocols.
Extra Credit
- F-Gas Certification Training: Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely.
- Gas Safety Registration (if applicable, e.g., Gas Safe Register)
- Low Temperature Heating Systems qualification
- Part P
Our recruitment process
- Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)
- Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Operations Director (1 hr)
- Final Interview: Face to face interview in office with Installation Manager and Operations Director.
Perks of the job
- 25 days annual leave (plus 9 bank holidays)
- Birthday Day Off
- Additional Days off for Length of Service
- 0% Tools Loans
- EV Salary Sacrifice Scheme
- Company Socials and Team events
- Bonus Scheme
- Van and Uniform provided
- Company Mobile Phone
Equal Opportunity Employer
At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.
Heat Pump Engineer (IMS) in Perth employer: Hometree Marketplace Limited
At GreenGen, we pride ourselves on being an excellent employer, offering competitive pay and a supportive work environment in the beautiful Mid Cornwall area. Our commitment to employee growth is evident through our comprehensive training programmes and clear pathways for career progression, particularly into Lead Installer roles. With a focus on quality installations and a culture that values diversity and inclusion, we ensure that every team member can thrive while contributing to the renewable energy sector.
Contact Details:
Hometree Marketplace Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Heat Pump Engineer (IMS) in Perth
✨Tip Number 1
Get to know the company before your interview! Research IMS and their mission in renewable energy. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your project management skills! Be ready to discuss how you've successfully managed installations or maintenance tasks in the past. Use specific examples to demonstrate your problem-solving abilities and teamwork.
✨Tip Number 3
Show off your customer service skills! Think of times when you've gone above and beyond for a client. IMS values excellent communication, so be prepared to share how you’ve ensured client satisfaction in your previous roles.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Heat Pump Engineer (IMS) in Perth
Some tips for your application 🫡
Show Your Passion for Renewable Energy:When writing your application, let us know why you're excited about working in the renewable energy sector. Share any relevant experiences or projects that highlight your enthusiasm for heat pumps and sustainability.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with heat pump systems, project management, and customer service to show us you’re the perfect fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the process.
How to prepare for a job interview at Hometree Marketplace Limited
✨Know Your Heat Pumps
Make sure you brush up on your knowledge of heat pump systems before the interview. Be ready to discuss your previous experience with installations and troubleshooting, as well as any relevant qualifications you hold. This will show that you're not just a good fit for the role, but also genuinely interested in the work.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in past projects. Whether it’s a tricky installation or a maintenance issue, demonstrating your problem-solving skills will highlight your ability to handle the responsibilities of the Heat Pump Engineer role effectively.
✨Emphasise Teamwork and Communication
Since this role involves close collaboration with project coordinators and clients, be ready to discuss how you’ve successfully worked in team environments. Share instances where clear communication led to successful project outcomes, as this aligns perfectly with IMS's values.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you ensure compliance in your work. This will demonstrate your commitment to maintaining a safe working environment, which is crucial for IMS.
