Senior Heat Pump Engineer in Newcastle upon Tyne

About Geowarmth: Geowarmth are award‑winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites.

In 2024, we became part of Hometree Group, a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining Hometree’s mission to help millions of homeowners look after their homes and transition to low‑carbon living, in addition to installation we now also provide comprehensive servicing, financing and maintenance to make it easier to look after your home and ensure a greener future. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership.

The Role: As a Senior Heat Pump Engineer, you will take a leading role in the installation, commissioning, and maintenance of high‑performance heat pump and emitter systems. You’ll ensure all projects are delivered to the highest standards of quality, efficiency, and client satisfaction. Alongside your technical duties, you will mentor and support junior members of the installation team, promoting best practices and developing their skills. This role requires a proactive, hands‑on professional with strong problem‑solving abilities, attention to detail, and a commitment to safety and excellence.

• Responsibilities:
• Leadership & Mentorship: Lead by example and mentor junior engineers, providing technical guidance, on‑the‑job training, and support to maintain high installation and service standards across the team.
• Project Delivery: Manage and execute complex installation and commissioning projects for heat pump and emitter systems, ensuring work is completed on time, to specification, and to the highest quality standards.
• Technical Expertise: Perform and oversee system installations, including underfloor heating, radiator systems, pipework, and associated electrical and plumbing connections.
• Maintenance & Servicing: Conduct planned maintenance, diagnostics, and performance assessments on existing systems to ensure efficiency, reliability, and compliance.
• Troubleshooting & Repairs: Lead fault‑finding and repair work on electrical and plumbing issues, providing expert solutions and preventing recurring problems.
• Quality & Compliance: Uphold company and regulatory standards, ensuring all work is documented accurately, inspected thoroughly, and meets required performance benchmarks.
• Health & Safety Leadership: Champion safe working practices, conduct risk assessments, and ensure all team members adhere to relevant health, safety, and environmental regulations.
• Client Relations: Manage client interactions professionally, providing clear communication, technical explanations, and confident handovers to achieve zero callbacks or complaints.
• Project Coordination: Work closely with project coordinators to plan resources, manage schedules, and ensure timely delivery of parts, materials, and project milestones.
• Team Collaboration: Foster a positive, solutions‑focused team environment that encourages continuous improvement, accountability, and pride in workmanship.

What we’re looking for:

• Experience: 3–5 years of experience installing heat pump heating systems in domestic properties.
• Problem‑Solving Skills: Strong problem‑solving skills and attention to detail.
• Team Player: Ability to work in a team‑oriented environment.
• Safety Commitment: Adhere to safe working practices.
• Positive Attitude: Display enthusiasm and a positive mental attitude.
• Flexibility: Exhibit patience and a proactive approach.

Qualifications:

• Minimum of Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (i.e. City & Guilds, SVQ etc.)
• Relevant Certificates: Completion of Heat Pump manufacturer installation courses.
• National Certification for Unvented Hot Water Systems: G3 (unvented cylinder) qualification OR proven experience.
• Water Regs WRAS Qualifications.
• CSCS or Similar H&S Qualification: Holding a CSCS card or equivalent health and safety qualification, indicating knowledge of site safety protocols.

Extra Credit:

• BPEC (or equivalent) GSHP or ASHP qualification.
• Low Temperature Heating Systems qualification.
• F‑Gas Certification Training: Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely.
• Gas Safety Registration (if applicable, e.g., Gas Safe Register).

Our Recruitment Process:

• Initial Call: Start with an introductory call with our Operations Director. (30 mins)
• Skills‑Based Interview: Engage in a detailed discussion about your past experiences with our Operations Director and Managing Director (1 hr - In Person).

Perks of the job: We have an ever expanding list of benefits that currently includes:

• 25 days annual leave (plus bank holidays).
• Company pension.
• Van and Uniform provided.
• 0% Tools Loans.
• Company Mobile Phone.

About Hometree: Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it’s about empowering homeowners to manage their energy more efficiently and cost‑effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

• Financial Services: Here, you’ll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.
• Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting‑edge, sustainable energy solutions necessary for reaching net‑zero emissions.
• Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements:

• £85m+ Capital Raised – We’ve raised over £85m to‑date from leading global investors including Legal & General Capital and specialist energy VCs.
• 5 Acquisitions – We’ve expanded our operations by acquiring four key companies across financing (Hometree Finance – formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen).
• 100k Homes Covered – We cover over one hundred thousand homes across the UK.
• 280+ Employees – We have over 280 passionate employees transforming the industry across the Group, one home at a time.

FCA Code of Conduct: At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer: At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.