Partnerships Account Manager (Permanent)

Salary: £45k - £55k per annum dependent on experience with quarterly performance bonus (20%)

Permanent

Location: London, 2 days in the office

Reporting to: Senior Partnerships Manager

Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

We're looking for a Partnerships Account Manager to help scale one of Hometree's most exciting and high-growth channels. Partnerships has already doubled revenue year-on-year and is one of our most cost-effective acquisition channels. In this role, you'll manage and grow strategic partner accounts, drive channel performance, and identify commercial opportunities.

This is an exciting opportunity for someone who enjoys building relationships, solving problems, and delivering commercial results in a fast-paced, scale-up environment.

• Partner Account Management: Own and manage relationships with key strategic partners, acting as the primary point of contact to drive engagement, performance, and long-term growth.
• Performance Monitoring & Reporting: Track channel performance against agreed KPIs, providing regular updates, insights, and recommendations to both internal stakeholders and external partners.
• Commercial & Channel Economics Management: Monitor channel economics, including sales volumes, conversion rates, retention performance, and profitability metrics, proactively identifying challenges and implementing corrective actions where required.
• Stakeholder Engagement & Governance: Lead regular partner review meetings, ensuring clear communication of performance, priorities, opportunities, and actions.
• Partner Support & Relationship Management: Respond to partner requests in a timely and professional manner, maintaining strong relationships and ensuring a high standard of partner experience.
• Cross-Functional Collaboration: Work closely with internal operational, technical, product, and commercial teams to identify, escalate, and resolve issues impacting partner journeys, performance, or customer experience.
• Financial Administration & Invoicing: Support the setup, onboarding, and successful launch of new partnerships where required, coordinating across teams to ensure smooth implementation and operational readiness.

Partnerships Experience: At least 2 years’ experience in a partnerships account management role.

Commercial Acumen: Strong understanding of key commercial metrics, including revenue, customer value, acquisition costs, and commission structures.

Relationship Building: Highly organised with excellent time management skills and the ability to manage multiple priorities effectively.

Experience creating and delivering insightful performance presentations to a range of stakeholders.

London-based and able to work from the office at least two days per week.

Experience working within a regulated environment, with an understanding of compliance and governance requirements.

Experience working in a start-up or scale-up environment, with the ability to thrive in a fast-paced and evolving business.

Our Recruitment Process:

• Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit.
• Hiring Manager Interview: Meet with the hiring manager to explore your background in more detail, discuss the role's responsibilities, and learn more about the team and business.
• Task/Final Stage: Present a task to our Director of Partnerships, Senior Partnerships Manager, and Growth Associate (1 hr).
• Final Interview: For certain positions there may be a final interview with a member of senior management or our senior leadership team (30 mins).

25 days holiday plus bank holidays and your birthday.

Hybrid working - Spend 2 days per week with your team in our collaborative London office (it’s dog friendly too!).

Free boiler & home emergency cover with Hometree plus 40% discount for friends & family.

Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.

£300 Home office allowance.

Support for your mental health and wellbeing via Oliva.

Menopause support from Stella, including friends & family access.

Cycle to work scheme.

At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.