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- Tasks: Engage with customers to explore low-carbon energy solutions and conduct home surveys.
- Company: Join Hometree, a leader in renewable home energy solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, and continuous learning opportunities.
- Why this job: Make a real impact on sustainability while developing valuable skills in a growing sector.
- Qualifications: Customer-facing sales experience preferred; passion for renewables is key.
- Other info: Be part of a supportive team focused on transforming the energy landscape.
The predicted salary is between 40000 - 52000 ÂŁ per year.
Hometree is a residential energy services group paving the way for a brighter future by making renewable home energy hardware accessible to millions of homeowners. Our growing portfolio of businesses and partners make it easier for homeowners to install, finance and maintain their home energy hardware, helping them run their homes in a carbon-neutral way.
Salary: £50,000 – £65,000+ per annum with uncapped commission (£30,000 – £40,000 base salary per annum, depending on experience)
Role Type: Full-Time
Location: North Shields
A full clean UK driving licence is essential.
About Geowarmth: Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living.
The Role: You’ll play an important and supportive part in our welcoming sales team, helping homeowners explore low‑carbon energy solutions that fit their needs. You’ll engage with inbound enquiries, thoughtfully follow up with interested customers, and help shape practical, well‑designed solutions that support comfort, efficiency, and sustainability. You’ll also contribute to maintaining strong compliance standards and building positive relationships that lead to new opportunities.
Key Responsibilities:
- Customer Engagement: Respond warmly and professionally to inbound calls, emails, and online enquiries, guiding people through their options with clarity and care.
- Home Surveys: Carry out supportive and respectful home surveys to understand customer needs and gather information for accurate system design.
- Follow‑Up & Guidance: Stay in touch with customers to help them make informed decisions, addressing questions and ensuring their experience feels smooth and supported.
- Customer Care: Provide helpful, reassuring responses to queries to maintain high levels of trust and satisfaction.
- Solution Design: Prepare MCS‑compliant system designs for heat pumps. Experience is welcome but not required — full training is provided.
- Quality & Compliance: Ensure all sales activity aligns with MCS and consumer‑code standards.
- Relationship Building: Maintain positive relationships with existing customers, and identify opportunities to connect with developers, contractors, and partners.
- Organisation & Reporting: Keep CRM records up‑to‑date and help share insights that support team learning and improvement.
- Industry Participation: Represent Geowarmth at events and contribute to informative CPD sessions for partners.
- Team Collaboration: Share ideas, support colleagues, and contribute to continuous improvements across sales and operations.
What We’re Looking For:
- Customer‑Centric Sales Experience: Experience in a customer‑facing sales role — ideally in renewables or home‑improvement sectors — where listening, understanding needs, and providing guidance have been central.
- Comfort With CRM Tools: Able to use CRM systems to stay organised and manage follow‑ups effectively.
- Safety‑Aware: A responsible approach to safe working practices and regulatory requirements.
- Professional & Supportive Communication: Clear, considerate, and confident communication that creates a positive experience for customers.
- Self‑Motivated & Organised: Comfortable managing your own workload and adapting to different priorities.
- Collaborative Mindset: Enjoys working with others, sharing knowledge, and being part of a supportive team.
Extra Credit:
- Industry Knowledge: An understanding of heat pumps, solar PV, and/or battery systems.
- Technical Skills: Experience preparing heat‑loss calculations or system designs.
Our Recruitment Process:
- Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist.
- Skills Interview: A 45-minute deep dive with our Director of Sales (Hometree) to explore your experience and potential.
- Final Interview: A 60-minute in-person session with our General Manager and Sales Director (IMS).
Perks & Benefits:
- 25 days holiday + bank holidays
- Extra day off for your birthday
- Long-service leave milestones
- 10 days sick pay (following qualifying period)
- Continuous learning & development
- Company socials and team events
- Strong focus on work-life balance
- EV Salary Sacrifice Scheme
- Bonus Scheme*
- Company Mobile Phone & Laptop
*Subject to T&Cs
About Hometree: Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls.
Equal Opportunity Employer: At Geowarmth, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.
Sales Surveyor in Hexham employer: Hometree Group
Contact Detail:
Hometree Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Surveyor in Hexham
✨Tip Number 1
Get to know the company inside out! Research Hometree and Geowarmth, their values, and their mission. This will help you connect your skills and experiences to what they’re looking for during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your background in customer-centric sales can help homeowners transition to low-carbon living. Make it personal and relatable to show your passion for sustainability.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Sales Surveyor in Hexham
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, let your enthusiasm for renewable energy shine through! We love candidates who are genuinely excited about making a difference in the world, so share any relevant experiences or projects that highlight your commitment to sustainability.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Surveyor role. Highlight your customer-facing sales experience and any familiarity with renewable technologies. We want to see how your skills align with our mission at Hometree!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Hometree!
How to prepare for a job interview at Hometree Group
✨Know Your Stuff
Familiarise yourself with renewable energy technologies, especially heat pumps and solar panels. Even if you don’t have extensive experience, showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Engage with Enthusiasm
When responding to questions, let your passion for sustainability shine through. Be ready to share why you’re excited about helping homeowners transition to low-carbon living. A positive attitude can make a huge difference in how you’re perceived.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This shows respect and allows you to tailor your responses effectively. If you’re unsure about something, don’t hesitate to ask for clarification—this demonstrates your commitment to understanding customer needs.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you’ve successfully engaged with customers or solved their problems. Highlighting your ability to build relationships and provide excellent service will resonate well with the interviewers, especially in a role focused on customer engagement.
