At a Glance
- Tasks: Support the sales team by managing customer enquiries and maintaining our CRM system.
- Company: Join GreenGen, a fast-growing renewable energy installer making a real impact.
- Benefits: Competitive salary, part-time hours, and a chance to work in a purpose-driven environment.
- Other info: Dynamic office environment with opportunities for growth and learning.
- Why this job: Be part of the renewable energy revolution and help customers save money and reduce their carbon footprint.
- Qualifications: Strong communication skills and a positive attitude; experience in customer service is a plus.
The predicted salary is between 22464 - 33696 £ per year.
Salary: £28,080 per annum FTE, £13.50 per hour
Role type: Part-time (typically 16–24 hours per week)
Location: Office Based, Helston, Cornwall
Reporting to: Sales Manager, GreenGen
About GreenGen
GreenGenUK is an award-winning, fast-growing renewable energy installer. Opening in 2011, we have helped thousands of customers throughout the Southwest reduce their carbon footprint and save money on their energy bills. Through our team of over 50 dedicated professionals, we offer impartial advice, bespoke renewable installations, and a complete design and installation package.
Our team specialises in everything from solar panel arrays to heat pump systems. Whatever our customers need, our team can help. As we continue to grow, we are searching for passionate, committed individuals to join us in our mission to help our customers and drive the UK's transition to renewable heating and power.
The Role
We are seeking a highly organised and enthusiastic Sales Team Administrator to support our Sales Department from our Helston office. Working closely with the Sales Manager, you will ensure new customer enquiries are handled efficiently, our CRM is kept accurate and up-to-date, and the wider sales team is supported with day-to-day coordination tasks. This role would suit someone with strong communication skills, excellent attention to detail, and an interest in contributing to a purpose-driven business in the renewable energy sector.
Responsibilities:
- CRM Management: Log and manage new sales enquiries in our CRM system.
- Customer Contact: Make initial contact with customers by phone and email to gather key information and arrange appointments.
- Quotation Support: Support the preparation and organisation of customer quotations.
- Opportunity Tracking: Track progress of live opportunities, ensuring notes and next steps are clearly recorded.
- Quotation Follow-Up: Follow up on sent quotations in line with agreed timelines.
- Administrative Support: Provide administrative support to the Sales Manager and wider sales team as required.
- Customer Communication: Maintain a professional and friendly approach to all customer communication.
What we are looking for:
- Experience: Previous experience in customer service, administration, or sales support is beneficial but not essential — full training will be provided.
- Communication Skills: Confident, polite, and professional communication style (phone and written).
- Organisational Skills: Strong organisational and time-management skills.
- Attention to Detail: Attention to detail when updating CRM records and managing multiple leads.
- Positive Attitude: Positive attitude and willingness to learn new systems and processes.
- Adaptability: Comfortable working in a fast-paced office environment.
Our Recruitment Process:
- Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)
- Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Sales Manager and Managing Director (45 mins)
Equal Opportunity Employer
At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.
We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.
Sales Administrator in Helston employer: Hometree Group
Geowarmth is an exceptional employer, offering a dynamic and mission-driven work environment focused on sustainability and innovation in the home energy sector. With competitive salaries, uncapped commission opportunities, and a strong emphasis on employee growth through training and collaboration, team members are empowered to thrive both personally and professionally. The remote nature of the role allows for flexibility while being part of a multi-award-winning company that values its employees and their contributions to a greener future.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Helston
✨Tip Number 1
Get to know the company before your interview! Research GreenGen and Hometree, their values, and their mission in renewable energy. This will help you connect your skills to what they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer contact, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced environment at GreenGen.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator in Helston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Administrator role. Highlight your relevant skills and experiences that align with what we're looking for, like communication and organisational skills.
Show Your Enthusiasm:Let your passion for renewable energy shine through in your application. We love candidates who are excited about making a difference and contributing to our mission at GreenGen!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon to ensure we can easily see how you fit the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hometree Group
✨Know Your Stuff
Before the interview, take some time to research GreenGen and their mission in the renewable energy sector. Understand their services, like solar panels and heat pumps, so you can speak confidently about how your skills align with their goals.
✨Show Off Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the day-to-day coordination tasks they'll expect from you.
✨Practice Your Communication
Since you'll be making initial contact with customers, practice your phone and email communication skills. Be ready to showcase a polite and professional tone during the interview, as this will reflect how you’ll interact with customers.
✨Bring a Positive Attitude
GreenGen values a positive attitude and willingness to learn. During the interview, express your enthusiasm for the role and the renewable energy sector. Share your eagerness to adapt and grow within the company, which will resonate well with the interviewers.
