At a Glance
- Tasks: Lead and develop the sales team to drive growth and improve performance.
- Company: Hometouch, a CQC-regulated live-in care provider with ambitious plans.
- Benefits: Competitive salary, bonuses, private healthcare, and 25 days holiday.
- Other info: Remote work with access to London office and opportunities for personal growth.
- Why this job: Shape the commercial function and make a real impact in a meaningful sector.
- Qualifications: Strong sales experience and proven track record in commercial performance.
The predicted salary is between 45450 - 55550 £ per year.
About Hometouch
Hometouch is a CQC-regulated live-in care provider specialising in dementia care. We're a growing business with ambitious plans and are looking for a commercially driven leader to help build and scale our sales function.
The Role
We're looking for a Commercial Lead - Sales & Growth to own commercial performance across Hometouch. Sitting at SMT level, you'll lead the sales team and take ownership of conversion, pipeline performance, partner-generated growth and the systems and processes that turn enquiries into successful care placements. This is a hands-on role with clear commercial accountability, where you'll have the opportunity to make a measurable impact on conversion, pipeline and growth.
What You'll Do
- Own sales performance, targets, forecasting and pipeline across Hometouch.
- Lead, coach and develop the sales team, improving conversion, call quality and follow-up.
- Identify and fix opportunities across the customer journey from enquiry to placement.
- Work closely with Partnerships to grow referral channels across healthcare, legal, financial and professional networks.
- Own HubSpot reporting and CRM discipline.
- Use data to identify opportunities and drive measurable improvements.
- Bring greater structure, consistency and commercial focus to the function.
- Report into SMT with clear, numbers-led performance updates.
Job requirements
What You'll Bring
- Strong sales, commercial or business development experience, ideally within private-pay care, live-in care, domiciliary care or private healthcare.
- A proven track record of hitting targets and improving commercial performance.
- Experience managing or coaching sales teams.
- Strong consultative selling skills and the ability to build trust in a high-stakes customer environment.
- Experience with CRM, pipeline management and data-led decision making.
- Evidence of progression and readiness to take on broader commercial responsibility.
- A builder's mindset - you're comfortable challenging existing processes and making things better.
Why Hometouch?
- SMT-level exposure and direct access to senior leadership.
- Genuine autonomy to shape and build the commercial function.
- The opportunity to influence sales, partnerships and business growth.
- A clear opportunity to grow into broader commercial leadership as the business scales.
- The chance to make a measurable difference in a sector that genuinely matters.
What’s in it for you?
- Competitive salary with performance related bonuses.
- Company pension with matched contributions.
- 25 days holiday (plus bank holidays).
- Private Healthcare.
- Premium Access to Anya - a digital health app providing women's health support.
- Laptop and equipment provided.
- Great work-life balance (we are big on this).
- Work environment that values creativity, personal growth and collaboration.
- Continuous learning and development: you will be challenged with lots of responsibility and exciting projects in a supportive and encouraging environment.
Location: Remote with access to our London Office
DBS: This role may require an enhanced DBS check.
Commercial Lead - Sales & Growth in London employer: Hometouch
Hometouch is an exceptional employer that offers a unique opportunity for the Commercial Lead - Sales & Growth to shape and build a vital sales function within a CQC-regulated live-in care provider. With a strong focus on employee growth, you will enjoy genuine autonomy, SMT-level exposure, and a supportive work culture that values creativity and collaboration. The competitive salary, performance-related bonuses, and commitment to work-life balance make Hometouch an attractive place for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Lead - Sales & Growth in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hometouch.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hometouch.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hometouch, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Commercial Lead - Sales & Growth in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hometouch.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hometouch.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hometouch. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hometouch. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hometouch
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hometouch’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
