At a Glance
- Tasks: Supervise live-in carers and ensure quality care for dementia clients in their homes.
- Company: Hometouch, a leading provider of dementia and live-in care across the UK.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while enjoying a great work-life balance.
- Qualifications: 2+ years in a regulated healthcare environment; nursing or care experience preferred.
- Other info: Join a dynamic team focused on creativity, personal growth, and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid working with competitive salary and friendly team ethos. Are you a nurse, care professional or allied healthcare professional passionate about improving care and outcomes for people in their own homes? Are you looking for better pay and working conditions? Do you want to continue to work with patients and their families but do so in a different working environment to the NHS? Do you have a track record in quality improvement activities and improving productivity? Does best practice in dementia care and live in care as an innovative service model intrigue you? If so, Hometouch may be the right match for your skills and experience.
Founded in 2015 by NHS dementia specialist Jamie Wilson, Hometouch's vision is to improve the quality of dementia and live in care across the UK. We are achieving this by delivering positive outcomes for our care recipients, as well as making the working lives of our carers more fulfilling and better supported.
Responsibilities- Visiting the home of dementia clients across London and supervise live in carers who work in the client homes.
- Develop an understanding of client in order to deliver the optimum level of support.
- Own the care recipient relationship and proactively reach out to clients, their representatives, and carers to ensure the smooth running of care.
- Monitor and ensure the quality of care for clients in line with national standards.
- Be attuned to and conscientious in managing risk; be diligent and meticulous in your record keeping.
- Support carers with training and promote our bespoke dementia training syllabus.
- Be a responsive and accountable point of contact for care recipients and their representatives, including the management and investigation of complaints and incidents.
- Support the Clinical team to achieve quality aims and objectives ensuring that all the CQC regulations are adhered to.
- Undertake regular quality improvements projects to support the growth of the business, including the implementation of policies and clinical audit.
- Attend external meetings in support of care recipients (e.g., with CCGs, Case managers and Local Authorities).
- Could be a recently qualified nurse, have returned from a career break or have experience in healthcare/social care working for a CQC registered provider.
- At least 2 years experience working in a regulated environment.
- Proactive, positive attitude and an outgoing approach.
- Strong ability to empathise and communicate with a wide range of backgrounds.
- Self starter willing to encourage this mindset in others.
- Situationally aware, able to anticipate problems before they arise and take appropriate action to resolve unforeseen issues before they worsen.
- A problem solver with an analytical approach.
- Willingness to resolve challenging interpersonal situations.
- Ability to work on different tasks simultaneously and meet deadlines.
- Opportunity to join an established but nimble organisation and shape the business.
- Support from senior healthcare professionals.
- Competitive salary.
- Company pension with matched contributions.
- 25 days holiday (plus bank holidays).
- Private Healthcare.
- Laptop and equipment provided.
- Great work-life balance (we are big on this).
- Work environment that values creativity, personal growth and collaboration.
- Continuous learning and development: you will be challenged with lots of responsibility and exciting projects in a supportive and encouraging environment.
Location: London, England, United Kingdom
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
Clinical Care Manager (London) employer: HomeTouch
Contact Detail:
HomeTouch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Care Manager (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about opportunities at Hometouch. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of dementia care and quality improvement practices. We want to see your passion shine through, so think of real-life examples where you've made a difference in patient care.
✨Tip Number 3
Don’t just apply; engage with us! Follow Hometouch on social media, comment on posts, and show your enthusiasm for the role. This can help you stand out and demonstrate your genuine interest in our mission.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a positive impact in the lives of our clients.
We think you need these skills to ace Clinical Care Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Clinical Care Manager role. Highlight your background in healthcare, especially any experience with dementia care or quality improvement activities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving care for clients in their own homes. Share specific examples of how you've made a difference in previous roles, and don’t forget to mention your proactive attitude!
Showcase Your Communication Skills: As a Clinical Care Manager, you'll need to communicate effectively with clients, families, and carers. In your application, demonstrate your ability to empathise and connect with diverse backgrounds through your writing style and examples.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at HomeTouch
✨Know Your Stuff
Make sure you brush up on the latest best practices in dementia care and live-in care models. Familiarise yourself with Hometouch's vision and values, as well as any recent news articles about them. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your track record in quality improvement and productivity. Think about situations where you've successfully managed risk or improved care outcomes, as these are key aspects of the Clinical Care Manager role.
✨Practice Empathy
As a Clinical Care Manager, you'll need to communicate effectively with clients, families, and carers. During the interview, demonstrate your ability to empathise and connect with diverse backgrounds. Use role-play scenarios to practice how you'd handle challenging interpersonal situations.
✨Ask Thoughtful Questions
Prepare insightful questions to ask your interviewers about the company culture, support for continuous learning, and how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if Hometouch is the right fit for you.