Sales Executive in City of London

Here at Hometouch, we are building a world where people can choose an alternative to a care home. We believe everyone has a choice and live in care is the way forward. Hometouch is a nationwide live in care provider founded in 2015 by Dr Jamie Wilson, a former NHS Dementia Specialist. We offer a flexible, personalised and clinically led alternative to a care home. We have high standards and recently received a "Good" rating from the CQC in all 5 domains. The company is well positioned for future growth and has a number of key advantages ranging from ownership of the UK's largest database of live in carers, an award winning technology platform, a solid CQC report, high visibility online and existing successful relationships with hospital discharge partners and CCGs. Our mission is to become leaders of live in care to ensure more people in need of our assistance have the opportunity to remain in the comfort of their own homes.

What you’ll be doing:

• You will offer a consultative and empathetic approach to customers and help them through the decision-making process.
• Promote Hometouch as a true alternative to a care home giving customers a choice that offers a unique quality of care.
• Take ownership of the customer journey and ensure our carers and customers are consulted in a timely and professional manner.
• Offer a high quality matching service using our tech enabled systems to find the perfect carer for the customer and their needs.
• Work collaboratively with our clinical team and care managers to ensure new client packages are set up efficiently.
• Be proactive, digitally literate and focused on searching for new customer opportunities.
• Customise the care contract to each client and manage the commercial elements of the relationship.

Skills:

• Eligibility to work in the UK.
• Excellent telephone manner.
• Good written communication.
• Proactive, responsive and dedicated.
• Empathetic and Consultative.
• Good time management.
• Good organisational skills.
• Team player with a flexible attitude.
• Eager to learn and progress.

Experience:

• You will have 2+ years of experience in client services, sales or business development.
• Healthcare experience desirable but not essential.

What’s in it for you?

• Generous basic salary plus performance bonus and monthly commission.
• Work from home with access to our London Office.
• Laptop and equipment provided.
• 25 days holiday (plus bank holidays).
• Company pension.
• Team events and activity days.
• Continuous learning and development: you will have the opportunity to work closely with other departments on ad hoc projects where you can develop your skills and learning potential.
• You have a voice - we welcome the opportunity to listen and learn from you.
• Supportive and encouraging environment.

Our Values:

• Ownership and Commitment.
• Do the right thing.
• Be Better.
• Be Thorough.
• Be Kind.

Ask a member of the team what they think? "I started working with Hometouch in November 2021 in the recruitment team. The best thing about Hometouch is the support network around me. It’s also ideal working from home because it gives me a better work life balance with no travel time. It’s definitely a flexible way of working. Our most recent team building exercise was an escape room which was great fun! We then went on to a top Indian restaurant in London for a nice meal."