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- Tasks: Join our team as a Van Helper, delighting customers with furniture deliveries.
- Company: Dreams and Sofatime are rapidly growing, offering rewarding career opportunities.
- Benefits: Enjoy performance bonuses, staff discounts, and extra leave days!
- Why this job: Be part of a positive culture that values teamwork and customer satisfaction.
- Qualifications: Must be physically fit; driving skills are a plus but not required.
- Other info: Work Monday to Friday, 7am to 4pm, with a competitive salary and bonus potential.
The predicted salary is between 22000 - 29000 £ per year.
Van Helper Reports To:Distribution Manager Location: Duncrue, Belfast Hours: 40 Hours per week (Monday to Friday 7am 4pm) Salary: OTE £26,160 – Hourly rate £12.00, plus monthly bonus potential £100 The Role Would you like to be part of a successful and rewarding business? If you are looking for an exciting opportunity and love to delight customers this role could be the one for you.Dreams and Sofatime are in a substantial period of growth and are looking for two Van Helpers to join our growing team for deliveries to our customers. The successful candidate will be passionate about providing exceptional service, while maintaining high standards and working in line with our Company values at all times. Main Accountabilities Delight our customers while following our REACH principles Load and secure products onto vehicles ensuring orders are wrapped, packed and tied in appropriately ensuring that products are delivered/collected in good condition Schedule delivery by calling customer by 10am Assist the driver with deliveries, carefully installing furniture into customers home preserving the quality of our products and the surrounding décor Assess delivery routes, make informed decisions and take action as necessary Maintain vehicle & equipment Accurately complete all daily paperwork Carry out minor repairs to returned products The Candidate Professional manner Embrace the business Culture and Values Act with integrity and respect, help each other succeed, always be commercial, be brave, be decisive, continually improve, and celebrate success. Communicate effectively with others including branches, customers, warehouse and customer care team while building rapport Consistently demonstrates positive energy, drive and a can do attitude Take ownership for vehicle, products and deliveries Demonstrate candour at all times Essential Criteria Physically fit due to nature and volume of product (heavy lifting) Good organisational, administration and PC skills Able to drive is not essential but would be desirable Benefits Performance bonus. Staff discount. On site parking. Smoke break exchange – allowing 1 extra day leave each year. Length of Service awards. Enhanced Maternity and Paternity. We reserve the right to enhance these criteria for the purpose of shortlisting, depending on the volume of applicants. The above Job Description is neither exhaustive nor exclusive and is subject to change. *Please note the closing date may change if the company has received a suitable number of applications. Please Apply by clicking the link provided below. To be considered for this role you will be redirected to and must complete the application process on our careers page. Only completed applications will be considered. To start the process click Apply Now button below. Skills: van helper Delivery Distribution Warehouse Benefits: Parking Staff Discounts Incentive Performance Bonus
Van Helper employer: Hometime Group Ltd
Contact Detail:
Hometime Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Helper
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've delighted customers in previous roles, as this aligns with the company's focus on exceptional service.
✨Tip Number 2
Demonstrate your ability to work well in a team. Since you'll be assisting the driver and collaborating with various departments, highlight any past experiences where teamwork led to successful outcomes.
✨Tip Number 3
Be prepared to discuss your organizational skills. The role requires managing deliveries and paperwork, so think of instances where you effectively organized tasks or handled multiple responsibilities.
✨Tip Number 4
Emphasize your physical fitness and readiness for heavy lifting. Since the job involves handling substantial products, mentioning your ability to meet these physical demands can set you apart from other candidates.
We think you need these skills to ace Van Helper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Van Helper position. Make sure you can relate your skills and experiences to the key accountabilities listed.
Tailor Your CV: Customize your CV to highlight relevant experience, especially in customer service, delivery, or any physical roles. Emphasize your ability to work in a team and your commitment to high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional service and your alignment with the company's values. Mention specific examples of how you've delighted customers in previous roles.
Follow Application Instructions: Ensure you apply through the provided link and complete all required fields in the application process. Double-check your application for accuracy before submitting it to avoid any mistakes.
How to prepare for a job interview at Hometime Group Ltd
✨Show Your Customer Service Skills
Since the role emphasizes delighting customers, be prepared to share examples of how you've provided exceptional service in the past. Highlight any experiences where you went above and beyond to meet customer needs.
✨Demonstrate Physical Readiness
Given the physical demands of the job, it's important to convey your fitness level. Be ready to discuss any relevant experience with heavy lifting or physically demanding tasks to assure them you're up for the challenge.
✨Emphasize Teamwork and Communication
The role requires effective communication with various teams. Prepare to discuss how you've successfully collaborated with others in previous jobs, and how you build rapport with colleagues and customers alike.
✨Align with Company Values
Familiarize yourself with the company's culture and values. During the interview, express how your personal values align with theirs, particularly around integrity, respect, and continuous improvement.
