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For Companies At a Glance
- Tasks: Be the go-to person for maintenance, cleaning, and tenant support in a vibrant community.
- Company: Join a proudly Canadian company dedicated to creating quality homes.
- Benefits: Enjoy health benefits, RRSP program, annual bonuses, and fun company events.
- Why this job: Make a real difference in residents' lives while developing valuable skills.
- Qualifications: Experience in property management or customer service is a plus.
- Other info: Great opportunity for growth in a supportive and dynamic environment.
The predicted salary is between 24000 - 28000 £ per year.
Position: Community Representative
Location: Kingston, ON
Type: Existing vacancy
Hours: 40 hours per week, includes weekend shifts every other week
Compensation Range (includes salary & shift premium): $33,000 - $35,000
Overview
We are seeking a live-in Community Representative who is energetic, detail-oriented and hard-working. This role is maintenance focused (minor plumbing and electrical) with some elements of cleaning duties and office coverage. You will be a point of contact in the apartment building and will primarily complete work orders/repairs. The schedule for this position is a rotating one where the successful candidate will be working every other weekend.
Responsibilities
- Ensure cleanliness of common areas & corridors
- Prepare apartments for new residents
- Facilitate work orders and perform minor maintenance in plumbing & electrical
- Other grounds maintenance
- Address tenant concerns effectively and promptly
- Maintain positive relations with tenants
- Show vacant apartments to prospective residents
- Collect and record incoming rents
- Serve legal documents as needed
- Rent upcoming suites and complete required documentation
Safety
- Ensure resident safety and security at all times
- Respond appropriately and professionally to emergencies
- Maintain fire safety logs and winter logs
General
- Follow an ‘on-call’ schedule
- Other duties as assigned by Manager
Qualifications
- Experience working in Property Management is an asset
- Maintenance and/or Cleaning Experience is an asset
- Customer Service Goal Completion
- Handles pressure with a positive outlook
- Dedicated
Why Homestead?
- RRSP program to support long-term goals
- Health, dental, and life insurance
- Annual bonuses that reward success
- Company events and celebrations
- Growth and development opportunities
About Homestead Land Holdings Limited
As a proudly Canadian-owned and operated company, we’ve spent decades creating and providing over 25,000 homes and managing over 200 quality rental communities that people are proud to call their home. We’re hands‑on, ensuring every space is built with care.
Additional Information
A satisfactory reference check, criminal records clearance are required for the position. We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodation is available for all parts of the recruitment and selection process. Please make needs known in advance.
Community Representative (Live-in) in Kingston upon Thames employer: Homestead Land Holdings Limited
Contact Detail:
Homestead Land Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Representative (Live-in) in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Homestead Land Holdings. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and customer service. Think about your past experiences and how they relate to the role of Community Representative. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've handled tenant concerns or maintenance issues in the past. This will demonstrate your ability to keep things running smoothly in the apartment building.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re keen on the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Representative (Live-in) in Kingston upon Thames
Some tips for your application 🫡
Show Your Energy: We want to see your enthusiasm shine through in your application! Use lively language and share examples that highlight your energetic personality, especially when it comes to community engagement and maintenance tasks.
Be Detail-Oriented: Since this role involves maintenance and cleaning, make sure to showcase your attention to detail. Mention any relevant experiences where you’ve successfully managed tasks that required precision and care, like preparing apartments or handling work orders.
Highlight Customer Service Skills: As a Community Representative, you'll be interacting with tenants regularly. We love candidates who can demonstrate their customer service skills. Share stories about how you've effectively addressed concerns or built positive relationships in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Homestead!
How to prepare for a job interview at Homestead Land Holdings Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Representative. Familiarise yourself with maintenance tasks like minor plumbing and electrical work, as well as cleaning duties. This will help you confidently discuss how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves addressing tenant concerns and maintaining positive relations, be ready to share examples of how you've successfully handled customer service situations in the past. Highlight your ability to stay calm under pressure and your dedication to resolving issues promptly.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as dealing with an emergency or managing tenant complaints. Think through your responses ahead of time, focusing on how you would ensure safety and security while maintaining professionalism.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the on-call schedule, or opportunities for growth within the company. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
