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- Tasks: Assist in maintaining and repairing water supply systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and support.
- Benefits: Competitive salary, bonus, generous leave, and excellent training opportunities.
- Why this job: Kickstart your career with full training and a clear progression pathway.
- Qualifications: Full UK Driving Licence and strong customer service skills required.
- Other info: Dynamic team culture with ongoing learning and development support.
The predicted salary is between 30000 - 37000 £ per year.
Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe.
Location - Luton
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £33,200 (includes location allowance). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you'll play a vital role in assisting with the maintenance and repair of water supply systems in our customers' homes. You'll help deliver industry-leading service, enhance our reputation, and support customer growth.
This is more than just a job; it's the first step towards a career as a Water Supply Pipe Engineer. We're looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.
What you must have:
- Awareness of safe digging practices.
- Full UK Driving Licence (no more than 6 penalty points).
- Excellent customer service skills; this is a customer-facing role.
- A proactive, can-do attitude and forward-thinking approach.
- Keen eye for detail and problem-solving skills.
- Physically fit; this is a manual, all-weather role.
- Adaptable team player; you may work with different team members daily.
At HomeServe, you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathway designed to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and we'll give you the tools, training, and support to succeed.
Training & Development
To help you settle into your career and prepare for progression:
- Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment.
- Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
- Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Where geographically appropriate, we'll cover accommodation and meal allowances during induction.
If you're ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now! At HomeServe, it's our people who make what we do so special. Join us, put our customers first, and we'll give you everything you need to make it happen.
Water Supply Pipe Support Engineer - Luton in Watford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Luton in Watford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your skills match the role of a Water Supply Pipe Support Engineer. Be ready to share examples of your customer service experience and problem-solving skills.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Water Supply Pipe Support Engineer - Luton in Watford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Water Supply Pipe Engineer and ready to learn. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, like customer service skills or problem-solving abilities. This helps us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Before the interview, make sure you understand the basics of water supply systems and safe digging practices. Brush up on any relevant technical knowledge that might come up during the conversation. This shows you're serious about the role and ready to learn.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer. This will highlight your proactive mindset and ability to enhance customer experience.
✨Be Ready to Talk Teamwork
As an adaptable team player, you'll likely work with different team members daily. Prepare to share examples of how you've successfully collaborated with others in the past. This will demonstrate your flexibility and ability to fit into their team culture.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, progression pathways, or even the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
