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- Tasks: Join us as a Water Supply Pipe Engineer, fixing leaks and maintaining water pipes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on various retailers.
- Why this job: Make a real difference in customers' lives while working in a fun, engaging environment.
- Qualifications: Experience in leak identification and repair is essential; full UK driving license required.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 30600 - 35000 £ per year.
HomeServe are currently recruiting for Water Supply Pipe Engineers to join our team in Slough. This is a full-time position, requiring 40 hours a week, including some evening, weekend, and bank holiday work.
Salary: Between £36,650 - £43,700 (includes location allowance) depending upon experience, plus a £1500 signing on bonus.
As part of your role with HomeServe, you will be:
- Attending customers' properties
- Identifying leaks on the water supply pipes
- Excavating ground to fix pipes
- Making the ground good once complete
Previous experience of identifying leaks, repairing, and laying water mains is essential. You must be comfortable working outdoors in all weather types.
As a Water Supply Pipe Engineer, you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties. You will provide industry-leading service aligned with our customer and people promises, helping us enhance our reputation and drive customer growth.
Your benefits working for HomeServe include:
- Basic starting salary of up to £40,700 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Access to an online benefits portal with discounts across a range of retailers
- Employee assistance programme
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment provided
- Investment in technology
- Bespoke private award-winning training facility, supported by field-based coaching teams
What you'll have:
- Previous experience of identifying leaks, repairing, and laying water mains
- Experience of working in all-weather types
- Must hold a full UK driving license, with 6 or fewer penalty points
- Ability to approach and resolve problems logically
- Demonstrated commitment and enthusiasm for the task in hand
- Excellent customer service skills
- Experience of working in an FCA regulated environment (desirable)
- Ideally WIAPS and CCNSG or NVQ Level 2 (not essential)
At HomeServe, you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives.
To help you settle into your career with HomeServe, you will undertake our extensive training programme:
- Week 1: Monday to Friday 09:00-17:00 in our award-winning training facility, covering all things HomeServe, Health and Safety, tools and equipment
- Weeks 2-3: Buddied up with an experienced HomeServe Water Supply Pipe Engineer
- Week 4: 3 days in Nottingham for additional training and support (accommodation paid where geographically appropriate)
It's our people that truly make what we do so special. As part of the HomeServe family, your job will be to put our customers first, and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, fun, and collaborative culture that empowers all our people to do the right thing.
Water Supply Pipe Engineer - Slough in Slough, Berkshire employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Slough in Slough, Berkshire
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in water supply pipe engineering. Knowing how to operate these tools can give you an edge during interviews, as it shows your practical knowledge and readiness for the role.
✨Tip Number 2
Network with current or former employees of HomeServe. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully identified and resolved leaks or issues in water mains. Having concrete examples ready will demonstrate your problem-solving abilities and commitment to excellent customer service.
✨Tip Number 4
Show enthusiasm for working outdoors and in various weather conditions. This role requires a positive attitude towards outdoor work, so expressing your enjoyment of such environments can set you apart from other candidates.
We think you need these skills to ace Water Supply Pipe Engineer - Slough in Slough, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in identifying leaks, repairing, and laying water mains. Use specific examples to demonstrate your skills and how they relate to the role of a Water Supply Pipe Engineer.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your customer service skills and your ability to work in all weather conditions, as these are key aspects of the job.
Highlight Relevant Qualifications: If you have any relevant qualifications such as WIAPS, CCNSG, or NVQ Level 2, be sure to mention them in your application. Even if they are not essential, they can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you have approached and resolved problems logically in past roles. This will demonstrate your capability to handle the challenges of the Water Supply Pipe Engineer position.
How to prepare for a job interview at HomeServe
✨Showcase Your Experience
Make sure to highlight your previous experience in identifying leaks and repairing water mains. Be prepared to discuss specific examples of challenges you've faced and how you resolved them, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Customer Service Skills
Since the role involves direct interaction with customers, it's crucial to showcase your customer service skills. Share instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with HomeServe's commitment to providing excellent service.
✨Prepare for Practical Questions
Expect practical questions related to the job, such as how you would handle a leak in various weather conditions. Think through your responses and be ready to explain your thought process logically, as this will reflect your ability to work effectively in the field.
✨Emphasise Teamwork and Adaptability
HomeServe values a collaborative culture, so be sure to express your ability to work well in a team. Discuss any experiences where you've successfully collaborated with others or adapted to changing situations, as this will show that you're a good fit for their inclusive environment.
