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- Tasks: Identify and repair leaks in water supply pipes at customer properties.
- Company: HomeServe is dedicated to providing excellent service and a supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, pension scheme, and up to 33 days annual leave.
- Why this job: Join a fun, inclusive team where your contributions truly matter and make a difference.
- Qualifications: Experience in leak identification and repair, full UK driving license required.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 30600 - 35000 £ per year.
HomeServe are currently recruiting for Water Supply Pipe Engineers to join our team!
Location: Slough
Full Time - 40 hours a week including some evening, weekend and bank holiday work
Salary: Between £36,650 - £43,700 (includes location allowance) depending upon experience and a £1500 signing on bonus!
As part of your role with HomeServe you will be attending customers' properties, identifying leaks on the water supply pipes, excavating ground to fix pipes and making the ground good once complete.
Previous experience of identifying leaks, repairing and laying water mains is essential; due to the role you must be comfortable working outdoors in all weather types.
A little more about the role:
- As a Water Supply Pipe Engineer you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties.
- You will provide industry leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth.
Your benefits working for HomeServe:
- Basic starting salary of up to £40,700 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About the Candidate:
- Previous experience of identifying leaks, repairing and laying water mains
- Experience of working in all weather types
- Must hold a full UK driving license, with 6 or less penalty points.
- Must be able to approach and resolve problems logically
- Can demonstrate commitment and enthusiasm for the task in hand
- Excellent customer service skills
- It would also be great if you had experience of working in an FCA regulated environment
- Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential.
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 in our award winning training facility, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About the Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our people to do the right thing. Whether you work on the frontline, talking to customers on the phone or in their homes or you work in our support functions, we focus on putting customers' needs at the heart of everything we do.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Slough
✨Tip Number 1
Familiarise yourself with the latest techniques in leak detection and pipe repair. This knowledge will not only boost your confidence but also demonstrate your commitment to staying updated in the field, which is crucial for a Water Supply Pipe Engineer.
✨Tip Number 2
Network with current or former employees of HomeServe. They can provide valuable insights into the company culture and expectations, helping you tailor your approach when you apply through our website.
✨Tip Number 3
Prepare to discuss your previous experience in detail during the interview. Be ready to share specific examples of how you've successfully identified leaks and repaired water mains, as this will showcase your expertise and problem-solving skills.
✨Tip Number 4
Showcase your customer service skills during the application process. Since you'll be representing the HomeServe brand, emphasising your ability to communicate effectively and resolve issues will set you apart from other candidates.
We think you need these skills to ace Water Supply Pipe Engineer - Slough
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Water Supply Pipe Engineer. Tailor your application to highlight relevant experience in identifying leaks and repairing water mains.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in similar roles, particularly any work involving outdoor conditions and customer service. Mention specific examples that demonstrate your skills in leak identification and repair.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. HomeServe values commitment and a positive attitude, so make sure to convey your eagerness to contribute to their team and enhance customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at HomeServe
✨Show Your Experience
Make sure to highlight your previous experience with identifying leaks and repairing water mains. Be ready to discuss specific examples of challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Since the role requires logical problem-solving, prepare to share instances where you've approached a problem methodically. This will show your potential employer that you can handle the demands of the job.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be prepared to talk about how you've provided outstanding service in past roles. Share any feedback or recognition you've received from customers.
✨Be Ready for Practical Questions
Expect questions that assess your technical knowledge and practical skills related to water supply pipes. Brush up on relevant regulations and best practices to demonstrate your expertise.
