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- Tasks: Maintain and repair water supply systems in customers' homes.
- Company: Join HomeServe, a leader in customer service and innovation.
- Benefits: Competitive salary, bonus, extensive leave, and smart tech perks.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience with water mains and excellent customer service skills required.
- Other info: Enjoy a fun, inclusive culture with ongoing training and support.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team!
Location - Romford
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- Experience repairing, laying and identifying leaks on water mains
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
Week 2 - You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Water Supply Pipe Engineer - Romford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Romford
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to water supply systems and customer service. Think about specific examples from your past experience that demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Water Supply Pipe Engineer - Romford
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience with repairing and laying water mains. We want to see how your skills match up with what we need, so don’t hold back on the details!
Customer Service is Key: Since we put our customers first, it’s crucial to showcase your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Be Proactive: We love a 'can do' attitude! In your application, let us know about times when you took initiative or solved problems effectively. It shows you're the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role with HomeServe.
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your technical knowledge about water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role, but that you’re genuinely passionate about what you do.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to solve a problem or enhance a customer's experience.
✨Show Your Proactive Attitude
HomeServe values a 'can do' attitude, so be ready to share instances where you took initiative. Whether it was tackling a challenging repair or suggesting improvements in your previous roles, demonstrating your proactive nature can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training programme or how the team shares best practices. This shows that you’re genuinely interested in the position and eager to contribute to the team’s success.
