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For Companies At a Glance
- Tasks: Maintain and repair water supply systems in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Experience in water mains repair and a full UK driving licence required.
- Other info: Extensive training provided, with opportunities for career growth and a fun, inclusive culture.
The predicted salary is between 30000 - 35000 £ per year.
About The Role
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team
- Location – Slough
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary – £36,250 – £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- Experience repairing, laying and identifying leaks on water mains
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you\’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About Us
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Engineer employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to water supply systems and customer service. We want to see your proactive attitude and problem-solving skills shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the HomeServe family!
We think you need these skills to ace Water Supply Pipe Engineer
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience with water mains. We want to see how you've tackled repairs and identified leaks in the past. Be specific about your skills and any relevant projects you've worked on!
Customer Service is Key: Since we put our customers first, it's crucial to demonstrate your excellent customer service skills. Share examples of how you've gone above and beyond for customers in previous roles. This will show us that you understand the importance of a great customer experience.
Be Proactive and Positive: We love a 'can do' attitude! In your application, let us know about times when you've taken initiative or solved problems creatively. This will help us see that you're the kind of person who can thrive in our friendly and inclusive environment.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates about the role. Plus, it shows you're keen to join the HomeServe family!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your technical knowledge about water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role but also passionate about what you do.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to solve a customer's problem or improve their experience.
✨Show Your Proactive Attitude
HomeServe values a 'can do' attitude, so be ready to share instances where you took initiative. Whether it was tackling a challenging repair or suggesting improvements in your previous roles, demonstrating your proactive nature can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training programme, team culture, or opportunities for growth within the company. It shows you're genuinely interested in the role and want to ensure it's the right fit for you too.
