At a Glance
- Tasks: Maintain and repair water supply systems in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a company that values customer experience and employee contributions.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and training opportunities.
- Other info: Fun, inclusive culture with ongoing learning and career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Experience in water mains repair and excellent customer service skills required.
The predicted salary is between 37220 - 41810 £ per year.
HomeServe are now recruiting for directly employed Water Supply Pipe Engineers to join our team!
- Location - Tunbridge Wells
- Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary - £37,220 - £41,810 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe we put the customers' experience at the forefront of everything we do. As a Water Supply Pipe Engineer you will undertake the maintenance and repair work of water supply systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- Experience repairing, laying and identifying leaks on water mains
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Water Supply Pipe Engineer in Royal Tunbridge Wells employer: HomeServe
HomeServe Finance is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of up to £85,000 along with a generous 20% bonus and flexible benefits tailored to individual lifestyles. Our inclusive work culture fosters innovation and collaboration, empowering employees to take ownership and make impactful contributions while enjoying the advantages of hybrid working and occasional international travel opportunities in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Water Supply Pipe Engineer in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at HomeServe. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching HomeServe's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about enhancing customer experiences.
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the HomeServe family.
We think you need these skills to ace Water Supply Pipe Engineer in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Water Supply Pipe Engineer role. Highlight your experience with water mains, customer service skills, and any relevant qualifications. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and why you want to join HomeServe. Let us know how your proactive attitude and problem-solving skills can benefit our customers.
Showcase Your Experience:When detailing your experience, be specific about your work with water supply systems. Mention any successful projects or challenges you've overcome. We love hearing about real-life examples that demonstrate your expertise!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your knowledge of water supply systems. Be ready to discuss your experience with repairing, laying, and identifying leaks on water mains. This will show that you’re not just a good fit for the role but also genuinely interested in what you’ll be doing.
✨Show Off Your Customer Service Skills
Since HomeServe puts customer experience at the forefront, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or make a customer's day better.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. They might ask how you would handle a specific issue on-site. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your keen eye for detail.
✨Embrace the Culture
HomeServe values an open and engaged culture, so show your enthusiasm for teamwork and collaboration. Mention any experiences where you contributed to a team environment or helped foster a positive workplace. This will help you stand out as someone who fits well within their inclusive culture.
