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- Tasks: Assist in maintaining and repairing water supply systems in customers' homes.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, bonus, pension scheme, and generous annual leave.
- Why this job: Kickstart your career with full training and support to become a qualified Water Supply Pipe Engineer.
- Qualifications: Must have a UK driving licence and excellent customer service skills.
- Other info: Dynamic team culture with clear progression pathways and ongoing development opportunities.
The predicted salary is between 28000 - 38000 £ per year.
Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe.
Location - Reading
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £33,200 (includes location allowance). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, you'll play a vital role in assisting with the maintenance and repair of water supply systems in our customers' homes. You'll help deliver industry-leading service, enhance our reputation, and support customer growth.
This is more than just a job - it's the first step towards a career as a Water Supply Pipe Engineer. We're looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development.
What you must have:
- Awareness of safe digging practices.
- Full UK Driving Licence (no more than 6 penalty points).
- Excellent customer service skills - this is a customer-facing role.
- A proactive, can-do attitude and forward-thinking approach.
- Keen eye for detail and problem-solving skills.
- Physically fit - this is a manual, all-weather role.
- Adaptable team player - you may work with different team members daily.
At HomeServe, you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathway designed to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and we'll give you the tools, training, and support to succeed.
Training & Development
To help you settle into your career and prepare for progression:
- Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment.
- Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
- Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Where geographically appropriate, we'll cover accommodation and meal allowances during induction.
If you're ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now!
At HomeServe, it's our people who make what we do so special. Join us, put our customers first, and we'll give you everything you need to make it happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Water Supply Pipe Support Engineer - Reading employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Support Engineer - Reading
✨Tip Number 1
Get to know the company! Research HomeServe and understand their values, mission, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your proactive mindset and adaptability—these are key traits they’re looking for!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Water Supply Pipe Support Engineer - Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about becoming a Water Supply Pipe Engineer and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, like customer service skills or problem-solving abilities. This helps us see why you're a great fit!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you understand the basics of water supply systems and safe digging practices. Brush up on any relevant technical knowledge that might come up during the interview. This shows you're serious about the role and ready to learn.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer. This will highlight your proactive attitude and problem-solving skills.
✨Be Ready for Practical Questions
Expect questions that assess your physical fitness and adaptability. You might be asked how you would handle working in different weather conditions or with various team members. Have some scenarios in mind that demonstrate your flexibility and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, progression opportunities, or the company culture. This shows your genuine interest in the role and helps you determine if HomeServe is the right fit for you.
