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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Be part of a fun, friendly team making a real difference in customers' lives.
- Qualifications: Must have Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, including buddy support and accommodation for training.
The predicted salary is between 33000 - 39000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Romford
Full Time - 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £38,800 - £45,950 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role:
- HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offers an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £42,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for?
It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Romford in Romford
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and regulations in the Romford area. This local knowledge can set you apart during interviews, showing that you're not just a skilled plumber but also someone who understands the community and its needs.
✨Tip Number 2
Network with other plumbing professionals in the Romford area. Attend local trade shows or join plumbing associations to meet potential colleagues and learn about job openings before they are advertised.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. HomeServe values excellent customer interactions, so think of examples where you've gone above and beyond for clients, as this will resonate well with the hiring team.
✨Tip Number 4
Research HomeServe's company culture and values. Understanding their commitment to inclusivity and customer satisfaction will help you align your responses during interviews, demonstrating that you're a great fit for their team.
We think you need these skills to ace Plumbing Engineer - Romford in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in domestic housing. Emphasise any specific plumbing skills, such as 1st and 2nd fix plumbing, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your passion for plumbing. Mention why you want to work for HomeServe and how you can contribute to their mission of putting customers first.
Highlight Relevant Experience: In your application, detail your previous plumbing roles, focusing on your responsibilities and achievements. Include examples of how you've successfully completed plumbing repairs and maintenance work in customers' homes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Highlight specific projects or repairs you've completed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves working directly in customers' homes, it's crucial to showcase your excellent customer service skills. Share examples of how you've effectively communicated with clients and resolved any issues they faced.
✨Understand HomeServe's Culture
Familiarise yourself with HomeServe's values and culture. They prioritise inclusivity and teamwork, so be ready to discuss how you can contribute to a positive work environment and support your colleagues.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios during the interview. Brush up on common plumbing problems and think through how you would approach them. This will show your problem-solving abilities and readiness for the job.
