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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive culture for all employees.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Be part of a fun, friendly team that values your contributions and makes a real difference.
- Qualifications: Must have Level 2 in Plumbing, domestic experience, and excellent customer service skills.
- Other info: Comprehensive training provided, including buddy support and accommodation for training when needed.
The predicted salary is between 32800 - 41400 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Romford
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work.
Salary: Between £38,800 - £45,950 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role:
- HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
- HomeServe offers an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £42,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate.
- £3,000 signing on bonus paid in 2 instalments over 12 months.
- Fantastic pension scheme.
- Up to 33 days annual leave (including bank holidays).
- Holiday buy and sell.
- Our online benefits portal provides great discounts across a range of retailers.
- Employee assistance programme looking out for you and your family.
- Company vehicle with fuel card and all the parts and tools to deliver excellent service.
- Full uniform and safety equipment is provided.
- We are continually investing in our technology.
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role.
About The Candidate:
- Level 2 in Plumbing.
- 1st and 2nd fix plumbing experience.
- Experience working as a plumber in domestic housing.
- Full UK Driving Licence with less than 6 penalty points.
- Excellent customer service skills.
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment.
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer.
- Week 4 will be 3 days in Nottingham for additional training and support.
- Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Romford in Romford employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Romford in Romford
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and regulations in Romford. Understanding local codes and standards can give you an edge during interviews, showing that you're not just qualified but also knowledgeable about the area you'll be working in.
✨Tip Number 2
Network with other plumbing professionals in the Romford area. Attend local trade shows or join plumbing associations to meet potential colleagues and learn about job opportunities that may not be advertised widely.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since this role involves working directly in customers' homes, being able to demonstrate your ability to communicate effectively and handle customer concerns will set you apart from other candidates.
✨Tip Number 4
Research HomeServe's company culture and values. Being able to articulate how your personal values align with theirs during the interview can show that you're a good fit for their team-oriented environment.
We think you need these skills to ace Plumbing Engineer - Romford in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in domestic plumbing. Emphasise any specific skills related to 1st and 2nd fix plumbing, as well as your customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to customer satisfaction. Mention why you want to work for HomeServe specifically and how you align with their values of inclusivity and support.
Highlight Relevant Experience: In your application, detail your previous roles and responsibilities as a plumber. Include examples of how you've successfully handled plumbing repairs and maintenance, and any positive feedback from customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Highlight specific projects or repairs you've completed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves working directly in customers' homes, it's crucial to showcase your excellent customer service skills. Share examples of how you've effectively communicated with clients and resolved any issues they faced.
✨Understand HomeServe's Culture
Familiarise yourself with HomeServe's values and culture. They prioritise inclusivity and teamwork, so be ready to discuss how you can contribute to a positive work environment and support your colleagues.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios during the interview. Brush up on common plumbing problems and think through how you would approach them. This will show your problem-solving abilities and readiness for the job.
