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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive culture for all employees.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and a fantastic pension scheme.
- Why this job: Be part of a fun, friendly team where your contributions truly matter and make a difference.
- Qualifications: You need Level 2 in Plumbing, domestic experience, and excellent customer service skills.
- Other info: Comprehensive training provided, including buddy support and travel accommodation when necessary.
The predicted salary is between 35000 - 42000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Reading or within a 15 minute drive of a RG postcode
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work
Salary: Between £41,950 - £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3000 signing on bonus!
A little more about the role:
- HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
- HomeServe offers an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £41,810 with an OTE of over £44,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for?
It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Reading in Reading employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Reading in Reading
✨Tip Number 1
Familiarise yourself with HomeServe's values and culture. They emphasise customer service and teamwork, so be prepared to discuss how your experience aligns with these principles during any informal chats or networking opportunities.
✨Tip Number 2
Connect with current or former Plumbing Engineers at HomeServe on LinkedIn. Engaging with them can provide insights into the role and company culture, and they might even share tips on how to stand out in the application process.
✨Tip Number 3
Prepare to showcase your practical plumbing skills. If you have the chance to meet with the hiring team, be ready to discuss specific projects or challenges you've faced in previous roles, highlighting your problem-solving abilities.
✨Tip Number 4
Research common plumbing issues and solutions that customers face in domestic settings. Being knowledgeable about these topics can help you demonstrate your expertise and readiness to tackle real-world problems during interviews.
We think you need these skills to ace Plumbing Engineer - Reading in Reading
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of a Plumbing Engineer at HomeServe. Tailor your application to highlight how your skills and experience align with these needs.
Highlight Relevant Experience: Make sure to emphasise your Level 2 Plumbing qualification and any relevant experience, particularly in domestic housing. Use specific examples to demonstrate your expertise in 1st and 2nd fix plumbing.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've successfully interacted with customers in previous positions. This will show that you can maintain the high standards expected by HomeServe.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company culture at HomeServe. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Bring examples of past work or challenges you've overcome in domestic settings to demonstrate your expertise.
✨Emphasise Customer Service
Since HomeServe values excellent customer service, think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations to show that you can maintain a positive customer experience.
✨Understand the Company Culture
Familiarise yourself with HomeServe's inclusive and supportive culture. Be ready to discuss how you can contribute to this environment and why you believe teamwork and collaboration are important in delivering quality service.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the training programme, opportunities for career development, or how success is measured in the role. It shows your genuine interest in the position and the company.
