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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating a fun, inclusive, and supportive work culture.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a friendly environment.
- Qualifications: Level 2 NVQ in Plumbing, UK Driving Licence, and excellent customer service skills required.
- Other info: Comprehensive training provided, including buddy support and accommodation for training when needed.
The predicted salary is between 41950 - 45000 £ per year.
About The Role
We are recruiting for Plumbing Engineers to join our team!
- Location Harrow
- Full Time – 40 hours a week this includes some weekend, evening and bank holiday work
- Salary – Between £41,950 – £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3000 signing on bonus!
A little more about the role:
HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offer an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe
- Basic starting salary of up to £41,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate
What youll have
- Level 2 NVQ in Plumbing or similar qualification
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
- It would also be great if you had experience working as a plumber in domestic housing
At HomeServe youll work in a fun, friendly, inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. Youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers lives.
Training & Support
To help you settle in to your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for?
Its our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing.
Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers\’ needs at the heart of everything we do.
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Plumbing Engineer - Harrow (Copy) employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Harrow (Copy)
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. HomeServe values excellent customer interactions, so sharing specific examples of how you've positively impacted customers in the past can set you apart.
✨Tip Number 2
Familiarise yourself with the latest plumbing technologies and tools that HomeServe uses. Showing that you're proactive about staying updated with industry advancements can demonstrate your commitment to quality work.
✨Tip Number 3
Network with current or former HomeServe employees if possible. They can provide insights into the company culture and what it takes to succeed as a Plumbing Engineer, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in your interview. Think about common plumbing issues and how you would approach them, as this will showcase your problem-solving skills and practical knowledge.
We think you need these skills to ace Plumbing Engineer - Harrow (Copy)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant plumbing qualifications, such as your Level 2 NVQ in Plumbing. Include any experience you have in domestic housing and emphasise your customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to providing excellent customer service. Mention why you want to work for HomeServe specifically and how you align with their values.
Highlight Relevant Experience: In your application, detail any previous plumbing roles you've held, particularly those involving general repairs and maintenance. Use specific examples to demonstrate your skills and problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Qualifications
Make sure to highlight your Level 2 NVQ in Plumbing or any similar qualifications during the interview. Be prepared to discuss how your training has equipped you for the role and how it relates to the specific tasks you'll be undertaking.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. This will show that you understand the importance of customer satisfaction.
✨Be Ready for Practical Questions
Expect practical questions related to plumbing repairs and maintenance. Brush up on common plumbing issues and solutions, as well as safety protocols. This will demonstrate your technical knowledge and readiness for the job.
✨Express Enthusiasm for Training
HomeServe offers extensive training, so express your eagerness to learn and grow within the company. Discuss how you value ongoing development and how you plan to utilise the training opportunities provided to enhance your skills.
