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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retail.
- Why this job: Be part of a fun team that values your contributions and makes a real difference.
- Qualifications: You need a Level 2 NVQ in Plumbing and a full UK Driving Licence.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 41950 - 45000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Harrow
Full Time - 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £41,950 - £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role:
HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offers an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £41,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
What you'll have:
- Level 2 NVQ in Plumbing or similar qualification
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
- It would also be great if you had experience working as a plumber in domestic housing
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Harrow employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Harrow
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and technologies used by HomeServe. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of HomeServe on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since excellent customer service skills are crucial for this role, think of specific examples where you went above and beyond for a customer.
✨Tip Number 4
Research the latest trends and technologies in plumbing. Being knowledgeable about advancements in the field can set you apart from other candidates and show that you are proactive about your professional development.
We think you need these skills to ace Plumbing Engineer - Harrow
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Plumbing Engineer at HomeServe. Tailor your application to highlight how your skills and experience align with these needs.
Highlight Relevant Qualifications: Make sure to emphasise your Level 2 NVQ in Plumbing or any similar qualifications in your CV and cover letter. Mention any relevant experience you have in domestic housing plumbing to strengthen your application.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples in your application that demonstrate your ability to interact positively with customers. This could include previous roles or situations where you went above and beyond for clients.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company culture at HomeServe. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Knowledge
Make sure to brush up on your plumbing knowledge before the interview. Be prepared to discuss your experience with general plumbing repairs and maintenance, as well as any specific techniques or tools you are familiar with. This will demonstrate your expertise and confidence in the field.
✨Emphasise Customer Service Skills
Since HomeServe values excellent customer service, be ready to share examples of how you've provided outstanding service in previous roles. Highlight situations where you resolved customer issues or went above and beyond to ensure satisfaction.
✨Prepare for Practical Questions
Expect practical questions related to plumbing scenarios. Think about common problems you might encounter in domestic housing and how you would address them. This will show that you can think on your feet and apply your skills effectively.
✨Demonstrate Team Spirit
HomeServe promotes a collaborative culture, so be sure to express your ability to work well in a team. Share experiences where you collaborated with colleagues or contributed to a positive work environment, as this aligns with their values.
