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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive culture for all employees.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Be part of a fun, friendly team making a real difference in customers' lives.
- Qualifications: Must have Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, including buddy support and accommodation for training.
The predicted salary is between 33000 - 39000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Guildford
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work.
Salary: Between £38,800 - £45,950 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role: HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offers an industry leading reward package to attract the best in our field.
- Basic starting salary of up to £42,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
What you must have:
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
To help you settle into your career with HomeServe, you will undertake our extensive training programme:
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Guildford in Guildford
✨Tip Number 1
Familiarise yourself with the specific plumbing services offered by HomeServe. Understanding their approach to customer service and the types of repairs they specialise in will help you tailor your conversations during interviews.
✨Tip Number 2
Network with current or former employees of HomeServe. They can provide valuable insights into the company culture and what it takes to succeed as a Plumbing Engineer, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous plumbing experiences in detail, especially any work you've done in domestic housing. Be ready to share specific examples that highlight your problem-solving skills and customer service abilities.
✨Tip Number 4
Show enthusiasm for ongoing learning and development. HomeServe values training and support, so expressing your eagerness to grow within the role can demonstrate that you're a good fit for their team-oriented environment.
We think you need these skills to ace Plumbing Engineer - Guildford in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in domestic plumbing. Emphasise your customer service skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your skills and how they align with HomeServe's values.
Highlight Relevant Experience: In your application, detail your 1st and 2nd fix plumbing experience. Include any specific projects or challenges you've faced and how you successfully resolved them.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Highlight specific projects or repairs you've completed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves working directly in customers' homes, it's crucial to showcase your excellent customer service skills. Share examples of how you've handled customer interactions positively and resolved issues effectively.
✨Understand HomeServe's Culture
Familiarise yourself with HomeServe's values and culture. They prioritise inclusivity and teamwork, so be ready to discuss how you can contribute to a fun and collaborative environment while putting customers first.
✨Prepare for Technical Questions
Expect technical questions related to plumbing repairs and maintenance. Brush up on common plumbing issues and solutions, as well as health and safety practices, to demonstrate your knowledge and readiness for the role.
