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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retailers.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Must have Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, including buddy support and travel accommodation.
The predicted salary is between 38800 - 45950 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Guildford
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work.
Salary: Between £38,800 - £45,950 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role: HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offers an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £42,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate.
- £3,000 signing on bonus paid in 2 instalments over 12 months.
- Fantastic pension scheme.
- Up to 33 days annual leave (including bank holidays).
- Holiday buy and sell.
- Our online benefits portal provides great discounts across a range of retailers.
- Employee assistance programme looking out for you and your family.
- Company vehicle with fuel card and all the parts and tools to deliver excellent service.
- Full uniform and safety equipment is provided.
- We are continually investing in our technology.
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role.
What you must have:
- Level 2 in Plumbing.
- 1st and 2nd fix plumbing experience.
- Experience working as a plumber in domestic housing.
- Full UK Driving Licence with less than 6 penalty points.
- Excellent customer service skills.
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
To help you settle into your career with HomeServe, you will undertake our extensive training programme:
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment.
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer.
- Week 4 will be 3 days in Nottingham for additional training and support. Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Guildford
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and technologies used by HomeServe. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the company and its operations.
✨Tip Number 2
Network with current or former employees of HomeServe on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since HomeServe values excellent customer service, think of specific examples where you went above and beyond for a customer, as this will resonate well during your discussions.
✨Tip Number 4
Research the latest trends and technologies in plumbing. Being knowledgeable about advancements in the field can set you apart from other candidates and show that you are proactive about your professional development.
We think you need these skills to ace Plumbing Engineer - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in domestic housing. Emphasise any specific plumbing skills, such as 1st and 2nd fix plumbing, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your passion for plumbing. Mention why you want to work for HomeServe and how you can contribute to their mission of providing excellent service.
Highlight Relevant Experience: In your application, detail your previous plumbing roles, focusing on your hands-on experience and any achievements. Use specific examples to demonstrate your problem-solving abilities and customer interactions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Bring examples of past work or challenges you've overcome in domestic settings to demonstrate your expertise.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be ready to share specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations with clients.
✨Understand the Company Culture
Familiarise yourself with HomeServe's inclusive and supportive culture. Be ready to discuss how you can contribute to this environment and why you believe teamwork and collaboration are important in the plumbing industry.
✨Prepare Questions
Have thoughtful questions ready about the role, training programme, and company values. This shows your genuine interest in the position and helps you assess if HomeServe is the right fit for you.
