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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Be part of a fun, friendly team making a real difference in customers' lives.
- Qualifications: Must have Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, with accommodation covered where necessary.
The predicted salary is between 36000 - 42000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: East London
Full Time: 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £41,950 - £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3000 signing on bonus!
A little more about the role: HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
Your benefits working for HomeServe:
- Basic starting salary of up to £41,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate
- £3,000 signing on bonus paid in 2 instalments over 12 months
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
What you must have:
- Level 2 in Plumbing
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with less than 6 penalty points
- Excellent customer service skills
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle in to your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - East London (Copy) in East London employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - East London (Copy) in East London
✨Tip Number 1
Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have in domestic housing. This will show that you meet the essential criteria for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with us. Since the role involves working directly in customers' homes, showcasing your ability to communicate effectively and provide excellent service is crucial.
✨Tip Number 3
Familiarise yourself with HomeServe's values and culture. Understanding our commitment to inclusivity and teamwork can help you align your responses and show that you're a good fit for our team.
✨Tip Number 4
Be prepared to discuss your experience with both 1st and 2nd fix plumbing. Having specific examples ready will demonstrate your hands-on expertise and readiness for the job.
We think you need these skills to ace Plumbing Engineer - East London (Copy) in East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications, particularly your Level 2 in Plumbing, and any relevant experience in domestic housing. Emphasise your customer service skills as they are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your skills and how you align with HomeServe's values.
Highlight Relevant Experience: In your application, detail your 1st and 2nd fix plumbing experience. Provide examples of past work that illustrate your ability to handle general plumbing repairs and maintenance effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with 1st and 2nd fix plumbing. Bring examples of past work or challenges you've overcome in domestic settings to demonstrate your expertise.
✨Emphasise Customer Service
Since excellent customer service is crucial for this role, think of specific instances where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Understand the Company Culture
Familiarise yourself with HomeServe's values and culture. They prioritise inclusivity and teamwork, so be prepared to discuss how you can contribute to a positive work environment and collaborate effectively with colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and ongoing support offered by HomeServe. This shows your interest in personal development and commitment to delivering high-quality service to customers.
