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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe, a leading company with a focus on customer experience.
- Benefits: Enjoy competitive salary, overtime pay, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Must have HPWJ Water Ticket and a full UK driving licence.
- Other info: Extensive training provided, with opportunities for career growth and a fun, inclusive culture.
The predicted salary is between 36000 - 40700 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
Location - Romford
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Drainage Engineer - Romford in Luton employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Romford in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Drainage Engineer can benefit HomeServe and enhance customer experience.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples from your past work where you tackled challenges head-on. This is key for a role like this, where a keen eye for detail is crucial.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm and helps you figure out if HomeServe is the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Drainage Engineer - Romford in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight relevant experience and skills that match what we're looking for, like your HPWJ Water Ticket and customer service skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about drainage engineering and how you can contribute to our team at HomeServe. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in the past. We love a proactive attitude and keen problem-solving skills, so let us see those in action!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge and the specific skills required for the role. Familiarise yourself with common issues and solutions in drainage engineering, as well as the tools and techniques you'll be using. This will show that you're not just interested in the job, but that you’re genuinely prepared.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be ready to discuss how you've provided excellent customer service in the past. Think of specific examples where you went above and beyond to solve a problem or enhance a customer's experience. This will demonstrate your proactive attitude and commitment to customer satisfaction.
✨Show Your Problem-Solving Skills
Prepare to talk about times when you've faced challenges in your work and how you tackled them. Highlight your keen eye for detail and your ability to think on your feet. This is especially important in drainage engineering, where quick thinking can make all the difference.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, the team, and the company culture at HomeServe. This shows that you're engaged and genuinely interested in being part of their team. Plus, it gives you a chance to see if this is the right fit for you too!
