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- Tasks: Join our team as a Plumbing Engineer, maintaining and repairing plumbing systems in homes.
- Company: HomeServe, a leading provider of home services with over 30 years of experience.
- Benefits: Competitive salary, guaranteed bonus, generous leave, and fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while working in a fun, inclusive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and excellent customer service skills.
- Other info: Extensive training programme and opportunities for ongoing learning and development.
The predicted salary is between 29000 - 34000 £ per year.
About The Role: HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location - Teesside
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate: What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps: If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Plumbing Engineer - Teesside in Kettering employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Teesside in Kettering
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your plumbing experience aligns with the role and be ready to share specific examples of your work.
✨Tip Number 3
Show off your customer service skills! Since HomeServe puts customers first, be prepared to discuss how you've handled tricky situations in the past. Highlight your proactive attitude and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the HomeServe family. Don’t miss out on this opportunity!
We think you need these skills to ace Plumbing Engineer - Teesside in Kettering
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to customise your application to fit the role. Mention your customer service experience and proactive attitude, as these are key traits we value at HomeServe.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands and helps us get to know you better.
How to prepare for a job interview at HomeServe
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any relevant experience you have with 1st and 2nd fix plumbing. This will show that you're not just a good talker, but you really know your trade.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will highlight your proactive attitude.
✨Show Off Your Problem-Solving Skills
During the interview, they might ask you about challenges you've faced on the job. Have a couple of solid examples ready that demonstrate your keen eye for detail and how you tackled plumbing issues effectively. This will showcase your ability to think on your feet.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios related to plumbing systems. They may want to see how you approach maintenance and repair work. Practising common plumbing problems and their solutions can give you an edge and show that you're well-prepared for the role.
