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- Tasks: Join HomeServe as a Plumbing Engineer, handling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture for all employees.
- Benefits: Enjoy a competitive salary, signing bonus, pension scheme, and up to 33 days of annual leave.
- Why this job: Make a real difference in customers' lives while working in a fun, friendly environment.
- Qualifications: Must have Level 2 NVQ in Plumbing and a full UK Driving Licence.
- Other info: Receive extensive training and support to kickstart your plumbing career with us.
The predicted salary is between 27400 - 33600 £ per year.
About The Role Do not wait to apply after reading this description a high application volume is expected for this opportunity. HomeServe are recruiting for Plumbing Engineers to join our team! Location Stoke or within a 15 minute drive of a ST postcode Full Time – 40 hours a week this includes some weekend, evening and bank holiday work Salary – Between £33,446 – £40,000 (Salary dependent upon experience) Plus a £1,500 guaranteed bonus in your first year A little more about the role: HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken. HomeServe offer an industry leading reward package to attract the best in our field. Your benefits working for HomeServe Basic starting salary of up to £37,810 with an OTE of over £40,000 if you opt in to additional hours at an enhanced rate £1,500 signing on bonus paid in 2 instalments Fantastic pension scheme Up to 33 days annual leave (including bank holidays) Holiday buy and sell Our online benefits portal provides great discounts across a range of retailers Employee assistance programme looking out for you and your family Company vehicle with fuel card and all the parts and tools to deliver excellent service Full uniform and safety equipment is provided We are continually investing in our technology We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role About The Candidate What youll have Level 2 NVQ in Plumbing or similar qualification Full UK Driving Licence with less than 6 penalty points Excellent customer service skills It would also be great if you had experience working as a plumber in domestic housing At HomeServe youll work in a fun, friendly, inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. Youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers lives. Training & Support To help you settle in to your career with HomeServe, you will undertake our extensive training programme. Week 1 will be Monday to Friday 09:00-17:00 in our award winning training facility, covering all things HomeServe, Health and Safety, tools and equipment Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer Week 4 will be 3 days in Nottingham for additional training and support Where geographically appropriate we will pay for your accommodation Could you be who we are looking for? Its our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen. About The Company Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers’ needs at the heart of everything we do. JBRP1_UKTJ
HomeServe | Plumbing Engineer - Stoke | stoke-on-trent employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HomeServe | Plumbing Engineer - Stoke | stoke-on-trent
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. HomeServe values excellent customer interactions, so be ready to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 2
Familiarize yourself with the latest plumbing technologies and tools. HomeServe is continually investing in technology, so showing that you're up-to-date can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience in domestic housing plumbing. If you have specific examples or challenges you've faced, sharing these will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Show enthusiasm for ongoing learning and development. HomeServe offers extensive training, so expressing your eagerness to grow within the company can make a positive impression.
We think you need these skills to ace HomeServe | Plumbing Engineer - Stoke | stoke-on-trent
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasize your Level 2 NVQ in Plumbing or any similar qualifications in your CV and cover letter. This is crucial as it directly relates to the job requirements.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, provide specific examples in your application that demonstrate your ability to interact positively with customers.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of HomeServe. Mention how you align with their commitment to customer satisfaction and teamwork.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 NVQ in Plumbing or any similar qualifications you hold. Highlight specific plumbing repairs and maintenance tasks you've successfully completed in the past, as this will demonstrate your expertise and readiness for the role.
✨Emphasize Customer Service Experience
Since excellent customer service skills are crucial for this position, think of examples where you've gone above and beyond for customers. Share stories that illustrate your ability to communicate effectively and resolve issues, ensuring customer satisfaction.
✨Familiarize Yourself with HomeServe's Values
Research HomeServe's culture and values before the interview. Understanding their commitment to inclusivity and customer focus will help you align your answers with what they value in their employees, making you a more attractive candidate.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask your interviewers. This shows your genuine interest in the role and the company. You might inquire about the training program or how success is measured for Plumbing Engineers at HomeServe.
