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- Tasks: Maintain and repair gas appliances in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, guaranteed bonuses, and extensive annual leave.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Must have relevant gas safety certifications and a full UK driving licence.
- Other info: Receive comprehensive training and support in a fun, inclusive environment.
The predicted salary is between 44900 - 44900 £ per year.
About The Role:
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
- Location - Wolverhampton
- Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
- Salary - £44,900. Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role:
At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate:
What you must have:
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Gas Repair Engineer - Wolverhampton employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Wolverhampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experience align with the Gas Repair Engineer role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since the role is all about enhancing customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. This will highlight your proactive attitude and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining HomeServe. So, don’t hesitate – hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Gas Repair Engineer - Wolverhampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications like CCN1, CENWAT1, HTR1 & CKR1. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Gas Repair Engineer role. Mention your customer service experience and proactive attitude, as these are key to our team culture at HomeServe.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for helping customers and any relevant experiences that showcase your problem-solving skills.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands and helps us get to know you better.
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your gas safety knowledge and the specific qualifications required for the role, like CCN1, CENWAT1, HTR1 & CKR1. Being able to discuss these certifications confidently will show that you're serious about the job.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to solve a customer's problem.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive attitude and ability to think on your feet.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd handle a specific repair situation. Practising these types of questions can help you feel more confident and ready to impress.
