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- Tasks: As a Gas Repair Engineer, you'll maintain and repair gas appliances in customers' homes.
- Company: HomeServe has over 30 years of experience in home emergency services, ensuring customer satisfaction.
- Benefits: Enjoy a competitive salary, seasonal hours, generous leave, and a fantastic pension scheme.
- Why this job: Join a fun, inclusive team where your contributions matter and you can make a real difference.
- Qualifications: You need CCN1, CENWAT1, HTR1 & CKR1 certifications and a full UK driving licence.
- Other info: Extensive training provided, with opportunities for career development and support from experienced engineers.
The predicted salary is between 36000 - 63000 £ per year.
HomeServe are now recruiting for directly employed Gas Engineers to join our team in Walsall.
Location: Walsall
Full Time: You will average 40 hours per week over the year working annualised hours (Less in Summer more in Winter), but your pay will not change! This also includes working some weekends and Bank Holidays.
Salary: £44,900 + £1,500 signing on bonus!
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifice to shop at Currys and Ikea, spreading the cost over 12 months
- Free Cover 8 HomeServe policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private, award-winning training facility and access to our excellent team of field-based coaches to support your ongoing learning and development in the role
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role: As a Gas Repair Engineer at HomeServe, we put the customers experience at the forefront of everything we do. You will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate: What we need from you:
- CCN1, CENWAT1, HTR1 & CKR1
- Full UK Driving Licence with no more than 6 penalty points
- Exceptional customer service - communication is key
- Proactive, can do attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support: To help you settle into your career with HomeServe, you will undertake our extensive training programme. Week 1 will be Monday to Friday at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment. Week 2 you will be buddied up with an experienced HomeServe Gas Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps: If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch directly to invite you to an in-person assessment, where you can show us what you've got! You will meet the team, complete a technical assessment and answer a few interview questions. If this sounds like you then we'd love to hear from you.
It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company: Here at HomeServe, we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our People to do the right thing. At HomeServe we've got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing and drainage, boiler, heating, or electrics, our Home Experts are ready to get your job done.
Gas Repair Engineer - Walsall in Walsall employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Walsall in Walsall
✨Tip Number 1
Familiarise yourself with the specific qualifications required for the Gas Repair Engineer role, such as CCN1, CENWAT1, HTR1, and CKR1. Make sure you can confidently discuss your experience with these certifications during the assessment.
✨Tip Number 2
Brush up on your customer service skills, as exceptional communication is key in this role. Think of examples from your past experiences where you provided outstanding service or resolved customer issues effectively.
✨Tip Number 3
Prepare for the technical assessment by reviewing common gas appliance issues and repair techniques. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for ongoing learning and development opportunities. Be ready to discuss how you plan to take advantage of the training and support offered by HomeServe to enhance your skills further.
We think you need these skills to ace Gas Repair Engineer - Walsall in Walsall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Gas Repair Engineer. Tailor your application to highlight how your skills and experience align with what HomeServe is looking for.
Highlight Relevant Qualifications: Make sure to prominently feature your CCN1, CENWAT1, HTR1 & CKR1 qualifications in your CV and cover letter. These certifications are essential for the role and should be easily visible to the hiring team.
Showcase Customer Service Skills: Since exceptional customer service is key for this position, provide specific examples in your application that demonstrate your communication skills and proactive attitude in previous roles.
Prepare for the Assessment: If your application is successful, you will need to complete an open book Gas Theory Paper. Familiarise yourself with relevant resources and practice answering technical questions to prepare for this stage.
How to prepare for a job interview at HomeServe
✨Know Your Qualifications
Make sure you are familiar with your CCN1, CENWAT1, HTR1, and CKR1 qualifications. Be prepared to discuss how these certifications relate to the role and provide examples of how you've applied them in previous jobs.
✨Showcase Customer Service Skills
Since exceptional customer service is key for this role, think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive attitude and communication skills.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges in your work and how you resolved them. Highlight your keen eye for detail and your approach to troubleshooting gas appliances and heating systems.
✨Engage with the Team Culture
HomeServe values an open and inclusive culture. During the interview, express your enthusiasm for teamwork and collaboration. Share how you can contribute to a positive work environment and support your colleagues.
