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For Companies At a Glance
- Tasks: Maintain and repair gas appliances in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, guaranteed bonuses, and extensive annual leave.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Must have relevant gas safety certifications and a full UK driving licence.
- Other info: Receive comprehensive training and support in a fun, inclusive environment.
About The Role
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location – Stoke
Full Time – You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
Salary – £44,900. Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay)
Additional paid overtime
Fantastic pension scheme including Income Protection Cover
33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
Free HomeServe Cover 8 policy
Employee assistance programme looking out for you and your family
Company van with fuel card
Use of company tools, uniform and PPE
Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Learning and development opportunities
Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair engineer, you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate
What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
Full UK Driving Licence with no more than 6 penalty points
Excellent customer service
Proactive, \’can do\’ attitude
Keen eye for detail and problem-solving skills
At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
Week 2 – You will be buddied up with an experienced HomeServe Gas Repair Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Gas Repair Engineer - Stoke employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Stoke
✨Tip Number 1
Get to know HomeServe! Research the company culture and values so you can show how you fit in. Mention specific things you like about their approach to customer service during your interview.
✨Tip Number 2
Practice makes perfect! Prepare for the open book Gas Theory Paper by brushing up on your knowledge. Use all resources available to you, and don’t hesitate to ask for help if you need it.
✨Tip Number 3
Show off your skills! During the in-person interview, be ready to discuss your previous experiences with gas appliances and customer service. Share specific examples that highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Gas Repair Engineer - Stoke
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications like CCN1, CENWAT1, HTR1 & CKR1. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Gas Repair Engineer role. Mention your customer service experience and proactive attitude, as these are key to fitting in with our team.
Be Yourself: We’re all about an open and inclusive culture at HomeServe. Let your personality shine through in your application – we want to know who you are beyond just your qualifications!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your gas safety knowledge and the specific qualifications required for the role, like CCN1, CENWAT1, HTR1, and CKR1. Being able to discuss these certifications confidently will show that you're serious about the job.
✨Customer Service is Key
Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive attitude and problem-solving skills.
✨Dress the Part
Even though you’ll be working in a practical environment, showing up in smart-casual attire can make a great first impression. It shows that you respect the interview process and are serious about joining the team.
✨Ask Questions
Prepare some thoughtful questions about the company culture, training opportunities, or what a typical day looks like for a Gas Repair Engineer at HomeServe. This not only shows your interest but also helps you gauge if the company is the right fit for you.
