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- Tasks: Maintain and repair gas appliances in customers' homes, ensuring top-notch service.
- Company: Join HomeServe, a leader in home services with over 30 years of experience.
- Benefits: Enjoy a competitive salary, bonus, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Must have relevant gas safety qualifications and a full UK driving licence.
- Other info: Extensive training provided, with opportunities for career growth and development.
The predicted salary is between 44000 - 45000 £ per year.
About The Role
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
- Location – Stoke
- Full Time –You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
- Salary –£44,900. Plus a £1500 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summerwith the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair engineer, you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About The Candidate
What you must have:
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Gas Repair Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Gas Repair Engineer - Stoke employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Stoke
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HomeServe. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experience align with the Gas Repair Engineer role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your customer service skills! Since this role is all about enhancing customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly gets it.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Gas Repair Engineer - Stoke
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Gas Repair Engineer role shine through. We want to see that you’re genuinely excited about helping customers and making a difference in their lives!
Tailor Your CV: Make sure your CV is tailored to highlight your relevant skills and experience. Focus on your qualifications like CCN1, CENWAT1, HTR1 & CKR1, and any customer service experience that showcases your proactive attitude.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the HomeServe family!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your gas safety knowledge and the specific qualifications required for the role, like CCN1, CENWAT1, HTR1 & CKR1. Being able to discuss these certifications confidently will show that you're serious about the job.
✨Customer Service is Key
Since HomeServe puts customer experience at the forefront, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to solve a customer's problem.
✨Show Your Problem-Solving Skills
As a Gas Repair Engineer, you'll need a keen eye for detail and strong problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive attitude.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd handle a specific repair situation. Practising these types of questions can help you feel more confident and ready to impress.
