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- Tasks: Maintain and repair plumbing systems in customers' homes, delivering top-notch service.
- Company: Join HomeServe, a company that values customer experience and employee contributions.
- Benefits: Enjoy competitive salary, guaranteed bonus, generous leave, and fantastic training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Level 2 in Plumbing, domestic plumbing experience, and a full UK driving licence required.
- Other info: Be part of a fun, inclusive culture with excellent career growth and ongoing support.
The predicted salary is between 29000 - 34000 £ per year.
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
Location - Durham
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
- Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer.
- Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Locations
Plumbing Engineer - Durham employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Durham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the plumbing industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your plumbing skills to friends. This not only builds your experience but also expands your network.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with what HomeServe is looking for, especially your customer service skills and proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at HomeServe. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Plumbing Engineer - Durham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 Plumbing qualification and any relevant experience you have. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your application with it. Use similar language and phrases to show us you understand what we’re all about at HomeServe.
Be Yourself: We love a proactive, 'can do' attitude! Let your personality shine through in your application. Share examples of how you've tackled challenges or provided excellent customer service in the past.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HomeServe
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss your Level 2 qualifications and any specific experiences you have with 1st and 2nd fix plumbing. This shows that you're not just qualified, but also passionate about your trade.
✨Show Off Your Customer Service Skills
HomeServe values customer experience highly, so prepare examples of how you've provided excellent service in the past. Think of situations where you solved problems for customers or went the extra mile to ensure their satisfaction.
✨Demonstrate Your Problem-Solving Ability
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would approach common plumbing issues, showcasing your keen eye for detail and proactive attitude. This will highlight your ability to think on your feet.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. Inquire about the training programme or how the team shares best practices. This shows your genuine interest in the position and helps you assess if HomeServe is the right fit for you.
