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- Tasks: Maintain and repair drainage systems while delivering top-notch customer service.
- Company: Join HomeServe, a leader in home services with a supportive culture.
- Benefits: Enjoy competitive salary, bonus, generous leave, and smart tech perks.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: HPWJ Water Ticket and a full UK driving licence required.
- Other info: Extensive training and career growth opportunities in a fun, inclusive environment.
The predicted salary is between 30000 - 35000 £ per year.
HomeServe are now recruiting for directly employed Drainage Engineers to join our team!
Location - Tunbridge Wells
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work.
Salary - £36,250 - £40,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year.
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What you must have:
- HPWJ Water Ticket
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, 'can do' attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment.
Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Drainage Engineer - Tunbridge Wells employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to current Drainage Engineers or industry professionals on LinkedIn. Ask them about their experiences at HomeServe and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We want you to showcase that proactive, 'can do' attitude that HomeServe values!
✨Tip Number 3
Don’t forget to highlight your HPWJ Water Ticket and driving licence during conversations. These are key qualifications that can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the HomeServe family.
We think you need these skills to ace Drainage Engineer - Tunbridge Wells
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Drainage Engineer position. Highlight your relevant experience, skills, and qualifications that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeServe
✨Know Your Stuff
Make sure you brush up on your drainage systems knowledge and any relevant regulations. HomeServe values expertise, so being able to discuss your experience with maintenance and repair work will show you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role is all about enhancing customer experience, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to solve a problem for a customer.
✨Be Proactive and Positive
HomeServe loves a 'can do' attitude! During the interview, demonstrate your proactive approach to challenges. Share stories that highlight your problem-solving skills and how you tackle issues head-on.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if HomeServe is the right place for you.
